So you buy a swimming suit. The suit is good for taking a sun bath and for swimming. Later the seller of the swimming suit tells you that you cannot use the suit for sun bathing, only for swimming, because sun bathing feature has not been advertised. And the suit loses all its color if you try to stay in the sun with it and falls apart. You try to return the suit to the seller saying that you are not happy with the suit. The seller refuses the refund. This is basically what happened with pvp routines in lamest terms. This is a blow below the belt for HB customers. This will make HB a lot less popular and many pvp-centric customers will move to another bot, which is roughly 50% of customer base. Not only user base will become smaller, but also some very well known developers will leave the community. Bossland is willing to take a hit, and they do not care what we, customers, think about it. Let me tell you a secret. Companies who do not care for customer base die. Business is like that. The end.
First of all your comparison is not accurate. HB never stated anywhere that it can be used for Arenas specifically, the only feature that was ever mentioned by Bossland was in the User Manual (Battleground Botting (BG Buddy));
If you buy anything from a 3rd party, in this case a Combat Routine that allows you to play Arenas with it, you know that this is a) not supported by Bossland as there is or were no official support for Arenas ever.
And that you do it at your own risk. I think Tony and others often made it clear that they are not responsible for anything 3rd party related.
Also you can't blame the Routine writers. Many of them didn't promise you anything at all. You donated money to them and they in return out of the goods of their hearts gave you exclusive access to their combat routine.
Now if that author gets a new job or simply doesn't want to continue working on the routine, its his goddamn right to do so. You never paid for a product.
"This is a blow below the belt for HB customers. This will make HB a lot less popular and many pvp-centric customers will move to another bot, which is roughly 50% of customer base."
I'm pretty sure Bossland is aware of eventually loosing a portion of its customer bases trust, but if you ever run a company you get used to that customers come and go, some might use your product for years and every product you develop afterwards. Some just find something that does the job better or are simply fed up with how you might handle customer care or whatever.
Now you mentioned "roughly 50% of customer base are pvp centric customers". Can you give any proof for your numbers? Because i see people sling that kind of shit around here every day but nobody can back up their bullshit facts.
Just because you put a percentage sign behind a number doesn't make what you say any more true.
And last but not least "Companies who do not care for customer base die. Business is like that. The end"
You have no clue how business is run, because the only truth is nobody cares about you.
I'm a customer here since 2012, i've used other products before and I'll use other products after HB is gone at some point like the ones before them.
But I think 25 bucks for a lifetime license, updates and support for a few years now is a great fkin deal.
Now tell me what other comapny does that? And then think again about your statement on not careing for your customer base.