Really happy about your decision on continuing to support EB. Takes two for a relationship, EB needs money to do better and people are only able to pay if they feel that it's worth. With that said it's not going to be easy to regain community thrust and envolvement.
Being you, you have access to the info about the % of active EB users, and I wouldn't be surprised if more than half of the keys weren't even used regularly. Now those keys are gone and we need to pay again to access the bot. And the main reason for that is that people don't feel happy using the bot, they dont see the bot being good enough for what it can do. Strongboxes are ingame for like 2 years and we never had official support. Shrine support was super late. Masters have been out for more than 1 year and bot still can't interact with them. It doesn't matter how hard you work to code in order to prevent bans if a 16h/day account skips masters like zana on maps.
But what's new?
Why should someone pay again for something that they weren't already using and neither happy with, due to the lack of evolution of the product?
Most likely I will only pay in 2 or 3 months if there are considerable improvements, and probably so are other people. But for those improvements you need people's feedback .
This has nothing to do with coding but with management. You guys fucked up, and you've admited it. The introduction of a second developer should have be done ages ago before you actually start losing money. You should offer at least the first two months to the people who already had lifetime keys, because now, not only you are asking for a second chance, but you are also charging for that.
