fpsware
Community Developer
- Joined
- Jan 15, 2010
- Messages
- 5,287
In the last hour I have lost ALL of my accounts (11 accounts), that includes my non-botted main accounts and interestingly, some of them have not been active for over six months.
I received the same email for each and every account:
Account Closure Notification -- Exploitative Activity Found
I can accept the fact my farming accounts were banned as that is the nature of what I do but I cannot accept my non-botted inactive (six months) accounts.
UPDATE:
Last night I called the support line and spoke to a very helpful guy at Blizard. Unfortunately he was unable to help me at the time but was able to provide some interesting information. As the guy on the phone was only able to deal with general enquiries.
But what he did tell me is that it was identified as a "genuine strike". And he explained that by saying a person, not an automated system, visually observed the accounts in question using third-party software. If it had have been an automated ban he would have been able to reverse it instantly.
So this morning I wake to an email saying that my ban has been thoroughly investigated and has been overturned to a 72 hours suspension. But, reading up further I have another email from Blizzard stating the previous response was mistake and the ban will remain in place.
As it stands right now I have lost 11 accounts in total, a few of these were not associated by contact information or payment details as they were given to me awhile ago by friends who no longer play the game. I'm not concerned that my farming/botting accounts were banned, as that is the nature of what we do and from time to time bans are expected. What I am extremely pissed off with is the banning of my non-botted main accounts.
I received the same email for each and every account:
Account Closure Notification -- Exploitative Activity Found
I can accept the fact my farming accounts were banned as that is the nature of what I do but I cannot accept my non-botted inactive (six months) accounts.
UPDATE:
Last night I called the support line and spoke to a very helpful guy at Blizard. Unfortunately he was unable to help me at the time but was able to provide some interesting information. As the guy on the phone was only able to deal with general enquiries.
But what he did tell me is that it was identified as a "genuine strike". And he explained that by saying a person, not an automated system, visually observed the accounts in question using third-party software. If it had have been an automated ban he would have been able to reverse it instantly.
So this morning I wake to an email saying that my ban has been thoroughly investigated and has been overturned to a 72 hours suspension. But, reading up further I have another email from Blizzard stating the previous response was mistake and the ban will remain in place.
As it stands right now I have lost 11 accounts in total, a few of these were not associated by contact information or payment details as they were given to me awhile ago by friends who no longer play the game. I'm not concerned that my farming/botting accounts were banned, as that is the nature of what we do and from time to time bans are expected. What I am extremely pissed off with is the banning of my non-botted main accounts.
