I was a lifetime user, I got cut off, how are they supporting existing customers?
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Honorbuddy price adjustment from June 1st 2016
- Thread starter bossland
- Start date
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I was a lifetime user, I got cut off, how are they supporting existing customers?
Gucciballer
Member
- Joined
- Aug 14, 2014
- Messages
- 53
cant believe it didn't happen sooner, fair is fair but imo could have given like a weeks notice or something. still will be supporting HB and they have provided a great service for many years
Even if that breaches the original contract and everything that has been promised since? Bunch of liars and crooks imho.
Extermely disappointed
On the 28th of August 2014 I have purchased Lifetime key. This was due to the legally binding agreement that I had with you. It was not a request for donations, or for sponsorship or anything of the sort. I was offered a service where I was given a total of 3600 days with the usage of said key which inclined me to purchase same. On my part, failure to adhere to the terms and conditions that you set would of simply been a breach of contract which would give you the right to terminate such agreement that was made. In this matter however because of serious complications at your end, you have decided to take it upon yourself to change such terms and conditions therefore breaching what agreement that we had before. It is to my belief that if you are unable to uphold your end of the bargain that you are to either refund me my full payment that you received for said agreement or as of the date of your announcement that I am to receive 2 years of usage with a key. The manner in with you are dealing with the situation is extortion by means of forcing people to purchase another key. You didn’t even put a VIP status or something of the sort to entice people to purchase more on your site. The manner in which you are dealing with it would cause people to stop making any purchases at all due to the fact that you don’t uphold your end of the bargain and making purchases now may be subject to change for the worst. If my conditions are not met ( which is fair to me) I too may seek legal action due to the fact that you had no issues taking my money and giving people false promises.
P.S If you did something like promotions or donations to help you guys along with the growing issues that you are currently I believe a lot of people would donate to the cause.
This was my email to Buddy....
On the 28th of August 2014 I have purchased Lifetime key. This was due to the legally binding agreement that I had with you. It was not a request for donations, or for sponsorship or anything of the sort. I was offered a service where I was given a total of 3600 days with the usage of said key which inclined me to purchase same. On my part, failure to adhere to the terms and conditions that you set would of simply been a breach of contract which would give you the right to terminate such agreement that was made. In this matter however because of serious complications at your end, you have decided to take it upon yourself to change such terms and conditions therefore breaching what agreement that we had before. It is to my belief that if you are unable to uphold your end of the bargain that you are to either refund me my full payment that you received for said agreement or as of the date of your announcement that I am to receive 2 years of usage with a key. The manner in with you are dealing with the situation is extortion by means of forcing people to purchase another key. You didn’t even put a VIP status or something of the sort to entice people to purchase more on your site. The manner in which you are dealing with it would cause people to stop making any purchases at all due to the fact that you don’t uphold your end of the bargain and making purchases now may be subject to change for the worst. If my conditions are not met ( which is fair to me) I too may seek legal action due to the fact that you had no issues taking my money and giving people false promises.
P.S If you did something like promotions or donations to help you guys along with the growing issues that you are currently I believe a lot of people would donate to the cause.
This was my email to Buddy....
Smokingwizard
New Member
- Joined
- Mar 28, 2014
- Messages
- 22
Same here , did send email but nothing jet
nucleotides
Active Member
- Joined
- Jun 2, 2012
- Messages
- 1,060
I got 5 years out of 25 bucks, I'm not mad at all.
Suprised it took this long.
Suprised it took this long.
johngeorge
Member
- Joined
- Dec 27, 2011
- Messages
- 85
look what happend to Everquest went free I bet wow will do the same soon I agree!
EleGiggle
Member
- Joined
- Dec 12, 2016
- Messages
- 82
Haven't taken the morning meds, haven't we?
chinajade
Community Developer
- Joined
- Jul 20, 2010
- Messages
- 17,540
[24-Jan-2017] Updated the FAQ in the first post to reflect changes to Lifetime. The FAQ now reads:
What happened to my Lifetime sessions?
On 17-Jan-2017, Bossland GmbH made a post—[post=2375221]Important Change for Honorbuddy, Demonbuddy and HearthBuddy Lifetime Users[/post]—regarding changes to Lifetime keys. Follow up posts in the thread provide details as to how the situation must be handled. But basically, Lifetime session keys were changed to no longer work with Honorbuddy v3 two years after their first use with any Honorbuddy version.
When Honorbuddy v1 reached its end-of-life, Honorbuddy v1 lifetimes were converted to Honorbuddy v2 lifetimes free of charge. When Honorbuddy v2 reached its end-of-life, Bossland GmbH decided not to continue with that policy. As stated in the thread, Honorbuddy v2 is still available for use, but will not work with the newer (i.e., 'Legion') game content, and combat changes made to the classes. Honorbuddy v2 will still work on the server versions for which it was designed, and its lifetime keys are still valid.
Since a Lifetime license has always been the cheapest alternative after three months of use (vs. the monthly subscription license plan), the 'two years since first use' is more than generous, even if the bot is only used very casually.
When Honorbuddy v1 reached its end-of-life, Honorbuddy v1 lifetimes were converted to Honorbuddy v2 lifetimes free of charge. When Honorbuddy v2 reached its end-of-life, Bossland GmbH decided not to continue with that policy. As stated in the thread, Honorbuddy v2 is still available for use, but will not work with the newer (i.e., 'Legion') game content, and combat changes made to the classes. Honorbuddy v2 will still work on the server versions for which it was designed, and its lifetime keys are still valid.
Since a Lifetime license has always been the cheapest alternative after three months of use (vs. the monthly subscription license plan), the 'two years since first use' is more than generous, even if the bot is only used very casually.
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