As Joker76 said, we looked at what we have and decided that it would destroy our reputation to release as it stands. The ten or so disappointed people now have to be balanced against 100s of disappointed people who would have paid us and felt ripped off.
As it stands we have this much:
1. A combat bot that works well but that does crash swtor too often to be usable.
2. 1-10 profiles. We need 1-50.
3. Space not supported yet and space dailies are important.
None of this is disastrously hard to fix but it all must be fixed before we can offer the bot to the public. We take our sales seriously and refund unhappy customers. I really do not want to spend February refunding people for a bot that is not fit for use when I could spend my time actually fixing it.
I hope that makes things clear.
Clear and Loud.
I do agree and I do appreciate you stand against unprofessional behaviors

Cheers