Greetings xxx.
My name is Game Master xxx, and i have reviwed your suspension appeal that you sent to us.
And going over the logs sadly I can see that you used a 3rd party program to automate your chaacters - xxx + xxx => both ore+herb botting - actions and movements. This is not allowed under any circuimstamces within the game, such is your case the permanent suspension will not be overturned.
If you wish to see the evidences presented in this matter please contact our Legal Department here:
Blizzard Entertainment Europe
Legal Department
145, rue Yves Le Coz
78000 Versailles
France
We now consider this matter closed, so please do not send us any tickets in regards to this matter as the out tcome will stays the same.
Thank you for your attention