I have been emailing [email protected] for the past 2 weeks about a lost key of mine , i've given all the payment info and even all my email adresses , the person who is dealing with me told me to reply of one of my emails which i did sevral times only to get back the reply : Ok, and what was it about, what did you want me to do . That was 7 days ago and i have emailed every other day since then only to get total silence , this is not fair on me i payed for a 1 session life time bot only to have it taken from me .