Exactly. Your account is frozen, but somehow your gametime and mails AREN'T. I say it's their inability to program properly, or improper/old software, rather than unwillingness.I assume its just an additional way to punish. Just like your account stops. Your subs stop. But magically your tokens keep on rolling. Wish I never would have bought them. Atleast when/if I came back I'd still have a half a milly gold to play with.