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User name and password won't auth

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aricias

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Yes, I was going to come back after a long time gone, and I logged in and confirmed I was still a lifetimer, but when I downloaded honorbuddy, and tried to log in, it says cred's are incorrect. Can anyone tell me how to fix it, please?
 
You use your license key as username, and leave the password field blank.
 
Mod needed.

Ok, I did some research and registered at http://shop.buddymaster.com, with the same username and password that works here, but when I check billing and account details, there's no key listed, what gives?

EDIT: Trying to link my shop account to the honor buddy account. How do I go about doing this?

Why do things have to be so convoluted? My invoice number for the original purchase is 16403 and when I upgraded to three sessions lifetime that invoice number is 22304 can someone please (maybe a mod) just direct me how to link my accounts to get my key, or just PM me my key. I would appreciate some help on the issue, because as of right now, I cant use the product. Thank you.

(and why cant I just use my usename and password to log in, what changed?)

--aricias
 
Last edited:
since you are an old user you dont have a key and thats normal
 
But my problem is, when I start honorbuddy up and I use the same credentials to log into it as I do to log into the forums, it says

"Logging in...
Buddy Sessions: 0/0
----
Shared Sessions: 0/0
Please Purchase a Buddy product!
Authentication Failed!"

Even though I'm a lifetimer. So what I did, I went to "Bossland GmbH" and I registered with the same username, password, and email that I originally purchased the product with, logged in, and go to "all invoices" and it's not linked to my forum account that needs to tell it that I have 3 sessions lifetime, I don't think.

Essentially, my login cred's that I sign into the forum with, don't work for some reason, can you help me fix that?
 
send us an email with all the available info you have and we will check it

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