Unable to connect

[Nacez]

Sry but i have reinstalled my pc and now i become every time i starting HB

Authentication failed.
Unable to connect to buddy servers.

 

[CodenameG]

if you would, please post a full log as an attachment so we can see whats going on.
http://www.thebuddyforum.com/honorbuddy-forum/honorbuddy-guides/35945-guide-how-attach-your-log.html

 

[Nacez]

View attachment 5068 2015-10-22 12.20.txt

 

[Tony]

any antivirus enabled?

 

[Nacez]

No nothing like that

 

[Nacez]

not more tips ?^^ rly ?^^

 

[Tony]

recently updated your OS or something?

 

[Nacez]

I Have updated my Windows now on Windows 7 Ultimate

same Error again

 

[Tony]

Hb used to work and suddenly stopped?

 

[Nacez]

yes after reinstall from my windows

 

[Tony]

remove:

- microsoft visual c++ 2005-2015 x86 redistributable



restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

 

[Nacez]

Wow it Works perfect ! Nice Service

Thx!

 

[Tony]

you're welcome!