Transferring Key

[user42]

Hi,

Just renewed my key but unfortunately the Paypal email address associated with the payment is not the same as my one for buddy forums and store. This means I can log onto HB but none of my store purchases (routines etc) are visible, nor can I see it in the buddyauth site.

How do I transfer the key across email addresses please?

Thanks,
User42

 

[Tman446]

I have the same question. Please help!

 

[Nokkiepoo]

Same issue here, I'm not going to repurchase the products I have purchased. If this request cannot be completed I will just file for a refund.

 

[stickybun]

this needs addressing!!!

 

[cheezemode]

shit... same here.

 

[Tman446]

Same issue here, I'm not going to repurchase the products I have purchased. If this request cannot be completed I will just file for a refund.

I am sure they will respond to us soon with a solution. Just hold tight.

 

[Nokkiepoo]

I am sure they will respond to us soon with a solution. Just hold tight.

They should have had this solution ready for before they fucked shit up, I shouldn't have to hold tight.

 

[dulue216]

Keys

I have the same problem i paid for a new key and now all my crs are not in place with the new key. Its just like the other person said I have a new email that I used for the new key I am not gonna pay again. Please address this soon

 

[JustBenHere]

Same issue as the above posters, new key but not linked to my buddyauth account so everything ive bought on the store has vanished.

 

[Dumaisr12]

Same issue

 

[Mizzy]

Same issue here.

 

[ZoneHunter]

The email that your paypal used for your purchase was the email the key gets auto attached to. If you need it changed email [email protected]