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Pyo

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Nov 19, 2014
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I've been using HB for quite some time and this is the firs time I've had an issue. I'm not really sure how to figure out what's gone wrong so I don't know what to search for a solution. Any assistance in pointing me in the right direction would be great. No issue prior to the recent Tripwire event. Have tried logging in both with the new release and the BETA release, but I get the same issue. Basically I hit the log in button HB window opens and then HB window disappears. Have attached most recent logs. Thanks in advance.
 

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Hi, Pyo, and thank you for the logs.

First, please check that you are running the WoWclient in 'windowed mode'.
Second, try switching the WoWclient from DX11 to DX9, and restart the WoWclient.
More info about these two possibilities here:

Since you've already tried the Beta, if the problem is not one of the above, you will need to wait for the team to drop another Beta to test.

cheers,
chinajade
 
Hello chinajade,

I really appreciate the prompt reply, but unfortunately it would appear as though none of that solved my issue. I also looked at the list of programs, addons etc. known to interfere with HB operation and I am not running any of them. Guess I'll just have to play manually until the issues are sorted out. Thanks for the help though!

Regards,
Pyo
 
Hey raphus,

Just updated the BETA and logged in just to test it. Whatever my issue was seems to be resolved with this newest BETA build. Thanks!

Regards,
Pyo
 
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