problems with updating.

[rankn18]

hey people just a quick one when i go to update it comes up with an error that says

Honorbuddy was unable to check for or apply update.

System.Net.WebException: The remote server returned an error404) Not Found.

at System.Net.WebClient.DownloadFile(Uri address, String fileName)

at System.Net.WebClient.DownloadFile(String address, String fileName)

at Honorbuddy.MainWindow.()

ive recently gone to windows 10 may that be the problem?

 

[chinajade]

Hi, Rankn18, and thanks for the log.

There are obviously some connectivity issues between your machine and our servers. This can happen if you damage your .hosts file. Alternatively, maybe your firewall or antivirus is preventing the reaching of our servers.

You might try walking through the section "To Remedy a non-specific Authentication Failed" in this article:

BosslandGmbH:HelpDesk:'Authentication Failed' errors​

In any case, you can manually install the latest version by downloading it from the updates server.

Bot Updates​

But, if you don't take care of the connectivity problem, you may have problems downloading meshes, streaming Buddy Store products, and other subtle issues.

cheers,
chinajade