problem with key

[kaedee]

after the new install i wanna log with my key and i have max session error, i go to buddy auth and i see someone use it


i say that because i use on ly one session and i see other session open, i kill all session and they come back after


can you help me my key is 20 session

 

[chinajade]

Hi, Kaedee,

If you believe your key has been compromised, you will need to contact the Bossland GmbH 'front office' ([email protected]), and ask for a replacement. You will need to provide them with the email address and the Transaction ID you used to purchase Honorbuddy.

The process is the same to "Retrieval Techinque #2" described in this article:

BosslandGmbH:HelpDesk:Lost the Buddy product key​

The forum moderators and Support staff do not have the capability to help you with this problem. You will need to contact the 'front office', and work it out with them.

cheers,
chinajade

 

[kaedee]

ok ty ihave send the request on the mail via the site

 

[CodenameG]

you need to send them an e-mail. theres nothing we can do for you via the forums.

 

[kaedee]

already done

 

[CodenameG]

great, if you need anything else let us know.

 

[kaedee]

well for the mail of my confirmation on bought honorbuddy i has delete him i just send the mail with my demonbuddy key , i have send screenshot , the key is on same account i hope that will pass

 

[CodenameG]

i wouldnt be able to tell you, we cannot help you with this issue.