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perma banned last night

when they catch u? grinding, pvp-ing, farming something? or transfering golds on huge amounts?
 
Don't insinuate ban waves unless you see dozens of the same (proper) ban reports listed. Even then... mods/devs will announce if there's ever a ban wave and shut down HB if detection occurs.
 
i called them they said it is actually a 72 hour ban even though this doesnt say it. also my account pw was changed than i got email of account closure. so i think i got hacked. also i do not goldsell i was just grinding, all i use hb for is leveling.

***Notice of Account Closure***

Account Name: XXXXXXX

Reason for Closure: Terms of Use Violation -- Exploitative Activity: Use of Third Party Automation Software

This account was closed because one or more characters were identified using an unauthorized ***** program, also known as a "hack." These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harms the game environment because they offer an unfair advantage over other players and supersede the intended limits of the game.

Please review the World of Warcraft Terms of Use at Blizzard Entertainment: Blizzard Legal Documentation, which you accepted when you installed World of Warcraft and established the account(s). Section 2, Paragraph C details the limitations of game play modifications and use of any third-party or packet sniffing software. In addition, Section 3, Paragraph C, parts iii and iv restrict the use of any hack, scripting or macroing software which obtains information from World of Warcraft to gain a competitive advantage over other players.

For any disputes of this action or further information on Exploitive Activity, please visit the Exploitative Activity FAQ and contact page here: Blizzard Support

Thank you in advance for your understanding in this matter and respecting our position and all statutes within the World of Warcraft Terms of Use.

Regards,
 
i called them they said it is actually a 72 hour ban even though this doesnt say it. also my account pw was changed than i got email of account closure. so i think i got hacked. also i do not goldsell i was just grinding, all i use hb for is leveling.

***Notice of Account Closure***

Account Name: XXXXXXX

Reason for Closure: Terms of Use Violation -- Exploitative Activity: Use of Third Party Automation Software

This account was closed because one or more characters were identified using an unauthorized ***** program, also known as a "hack." These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harms the game environment because they offer an unfair advantage over other players and supersede the intended limits of the game.

Please review the World of Warcraft Terms of Use at Blizzard Entertainment: Blizzard Legal Documentation, which you accepted when you installed World of Warcraft and established the account(s). Section 2, Paragraph C details the limitations of game play modifications and use of any third-party or packet sniffing software. In addition, Section 3, Paragraph C, parts iii and iv restrict the use of any hack, scripting or macroing software which obtains information from World of Warcraft to gain a competitive advantage over other players.

For any disputes of this action or further information on Exploitive Activity, please visit the Exploitative Activity FAQ and contact page here: Blizzard Support

Thank you in advance for your understanding in this matter and respecting our position and all statutes within the World of Warcraft Terms of Use.

Regards,
They are always sending emails with a password change now so that IF your account was hacked and it wasn't you they have the reset link sent back to your email
 
Lots of these in the ban section over the years. Standard operating procedures. Unlikely you were hacked (unless you've been visiting a lot of gold selling sites) and likely you were reported or triggered some automated tracker by blizzard to warrant the suspension. Grinding is one of the common triggers recently it seems (yes there are exceptions trolls). They don't always get the suspension reason right, but they're usually pretty good about sending them to bots.
 
my password was changed, does bliz do this or was i hacked?
 
Blizzard does that. Usually followed by an email saying you need to make a new one. Lots of phishing sites use this tactic, so be on the look out for the email sent around same time but don't click any links in it. (check spam folder too)
 
it was definetly blizz that sent the pw changed email. since my pw was changed and their link helped me fix it. bliz changes your pw when they suspend you huh?

edit: no one knows the email attached to this game so i never get and scam emails. the only thing attached to my wow email is wow.
 
You were caught using a bot, soo they suspended you and sent the link for the password reset. However u won't be able to use the account until the suspension goes off. I suggest you not to use any bot/hack for some time after u get your account back, because they will probably be watching it.
 
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