Non responsive upon logging in

[Luberanders]

This is my first post on the forums so forgive me if I am not posting in the correct way.
HB attempts to log me in but then freezes and becomes nonresponsive.
Help would be appreciated

 

[chinajade]

Hi, Luberanders, and thank you for the log.

This article should walk you through resolving the issue:

BosslandGmbH:HelpDesk:Buddy bot hangs while loading products from the Buddy Store​

If no joy, please show us a fresh log.

cheers,
chinajade

 

[Luberanders]

It is now working, thank you!
Will I be able to continue using the products I was streaming from the buddy store?

 

[chinajade]

Hi, Luberanders,

More than likely, its just one product that has issues. Start re-enabling them until you figure out which one it is.

Once figured out, just keep trying the broken product every so often. Most of the Community Developers are very good about making new releases and updating release notes.

cheers,
chinajade