max sessions error

[cxbr]

after trying several times I can enter, but then the errors start again

"20:13:56.018 INFO MainWindow Logging in...
20:13:57.203 INFO MainWindow
Max Sessions
20:13:57.658 INFO MainWindow Authentication failed!"

can someone help me?
i don't know how to proceed =/

 

[creamlee]

Home Page - Buddy Auth Portal

 

[cxbr]

tyvm creamlee