max sessions authentication failed. HELP.

[Eliyahu]

bought for € 24.98 / ∞ 1 UNLIMITED SESSION week ago, had some problem with computer and installed new windows.. now when trying log DB writes "max sessions authentication failed." i read on forum that i must regestred at buddyauth same email 'you can see your keys online at Home Page - Buddy Auth Portal once registered there using the same email.' and kill session.. but at buddy auth portal 'session' when writing my key and push 'filter' nothing happens... but at 'keys' i have

help please...

 

[Eliyahu]

i just wanna say i cant kill the session..

 

[Tony]

How To: Attach your HB-DB log file [with pictures]