Max Sessions and Buddy Auth issues

[willm14]

So I saw that others were having issues because of max sessions and saw answers pointing people to auth portal so I did the same and when I try and use the same email it either tells me it has already been used or doesnt exist...?

 

[willm14]

2016-01-20 23:49:11,758 [1] INFO MainWindow (null) - Demonbuddy v1.1.2886.443 started
2016-01-20 23:49:15,358 [1] INFO MainWindow (null) - Logging in...
2016-01-20 23:49:15,455 [4] DEBUG MainWindow (null) - Logging in to NorthAmerica (192.99.20.72)
2016-01-20 23:49:15,929 [4] INFO MainWindow (null) - T: 5247575323981943883 H: 2235830354

This is the most recent log I have. I launch the game and the program crashes and then says max attempts.

The crash log is get is:
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: Demonbuddy.exe
Problem Signature 02: 1.1.2886.443
Problem Signature 03: 569b8745
Problem Signature 04: Demonbuddy
Problem Signature 05: 1.1.2886.443
Problem Signature 06: 569b8745
Problem Signature 07: 270
Problem Signature 08: 270
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

[Yakult]

My 2 cents.

I saw this before. For my case, track the DB process in task manager, kill it and wait for 1 min or 2 will likely resolve the issue.

If issue persist for you, it maybe something else.

 

[willm14]

Yea Ive tried that. I even got my buddyauth info figured out and have been manually killing sessions there but still no use. Not sure what to do at this point. Ive uninstalled, reinstalled. Updated trinity and adventurer, uninstalled and reinstalled microsoft framework. Im at a loss.

 

[Yakult]

You have already done all of the typical suggestions found on support forum.

Will you consider submit a ticket? link is at the bottom of this page (https://www.demonbuddy.com/)

I am yet able to confirm which is more "official" support channel. (support forum vs ticket)

All the best to you.

 

[willm14]

Yea, thank you for the advice. I submitted a ticket at about the same I posted this but have yet to hear anything back

 

[Tony]

http://www.thebuddyforum.com/honorb...-how-attach-your-hb-db-log-file-pictures.html