From some of the reading I have been doing, looks like some profiles have them blacklisted?
I dunno, I scoured all options in the bot menu and the trinity config, can't find any setting that I can change to make it open them...
Basically at this point to get white items I am babysitting the bot and manually clicking on weapon racks, and have it set to pickup white items:
trinity > config > items > pickup >
Pickup grey
Pickup white
If you're looking for white items for crafting also go to:
trinity > config > items > pickup >
misc item level: Common+ (this will pickup the raw crafting mats that drop)
trinity > config > items > pickup > scoring/townruns
whites set to all levels
If no one here can help you I would just do that. It's not the most efficient thing, but there are probably bigger fish to fry.
If there is an option that I am missing and someone can take 2 seconds out of their day to post about it, I am sure the OP would greatly appreciate your contribution.