Okay....so here is my story...2 days ago my account got banned...and i get an email an hour later from blizzard and it stated that my account was banned for "Hacks/Cheats"
I sent in a ticket....and today I get this response...
This is the latest response from Customer Support:
World of Warcraft - Account Issue
Recently, your account was actioned incorrectly as a result of our efforts to protect the World of Warcraft environment from exploitative behavior. As part of these efforts, we recently closed some accounts engaged in or associated with exploitative activities including the use of third party programs. While our goal is to protect our players from such activities whenever possible, these closures were not intended to affect accounts if the exploitative activity was performed by an unauthorized party.
Please note that access to this account been restored and all actions removed. If your account was previously reported as compromised and in queue for an investigation, rest assured that this has not interrupted that process.
We sincerely apologize for any inconvenience this may have caused and encourage you to contact us with any further questions or concerns you may have. Thank you for your patience and understanding.
Does this mean I was wrongly BANNED?? since it's stated "Your account was actioned incorrectly".
I sent in a ticket....and today I get this response...
This is the latest response from Customer Support:
World of Warcraft - Account Issue
Recently, your account was actioned incorrectly as a result of our efforts to protect the World of Warcraft environment from exploitative behavior. As part of these efforts, we recently closed some accounts engaged in or associated with exploitative activities including the use of third party programs. While our goal is to protect our players from such activities whenever possible, these closures were not intended to affect accounts if the exploitative activity was performed by an unauthorized party.
Please note that access to this account been restored and all actions removed. If your account was previously reported as compromised and in queue for an investigation, rest assured that this has not interrupted that process.
We sincerely apologize for any inconvenience this may have caused and encourage you to contact us with any further questions or concerns you may have. Thank you for your patience and understanding.
Does this mean I was wrongly BANNED?? since it's stated "Your account was actioned incorrectly".