Lifetime HB Account No Longer Working?

[knilxe]

Hello,

I bought the bot in July of 2010 and had a lifetime key. I used the bot up until this past summer without a problem and now I wanted to use it again for Mists of Pandaria. However, when I logged into the BuddyAuth Portal it shows no keys, sessions or anything available and I cannot log into the bot either. I still have the receipt from the Paypal purchase 2 years ago if required, I just wanted to be able to use this bot again.

Knilxe

 

[Tony]

you never had a key

you must log in Hb using the same info as this page

Bossland GmbH

 

[knilxe]

Alright, I finally got access to my email that I used to purchase the key. However, every time I try and log into that link you provided it says that the username or password do not match your records. So I click on the "Reset Password" link and I get the email and I reset it to a new password. But the new password never works...how can I find my username?

Anyway, any help is much appreciated...I still have the invoice number from my purchase.

Invoice #: 21930
Purchased: 6/15/2010

I've been using this very same exact account up until this past summer when I couldn't log on with the same log on details as this forum.

Knilxe

 

[CodenameG]

Alright, I finally got access to my email that I used to purchase the key. However, every time I try and log into that link you provided it says that the username or password do not match your records. So I click on the "Reset Password" link and I get the email and I reset it to a new password. But the new password never works...how can I find my username?

Anyway, any help is much appreciated...I still have the invoice number from my purchase.

Invoice #: 21930
Purchased: 6/15/2010

I've been using this very same exact account up until this past summer when I couldn't log on with the same log on details as this forum.

Knilxe

then the invoice id, and the purchase date, to [email protected]
they should be able to help you recover your sessions.

 

[knilxe]

Thank you, I have sent an email and am waiting for a response.

 

[Tony]

we will check it asap