If it's not working for you, what is the usual method of resolving this issue?
Step 1. Post in the correct thread.
Step 2. Put a log in that post in the correct thread.
Step 3. Wait for a response.
It's not post "It doesn't work" as that is your observation and not something anyone at all apart from the holy internet gods can diagnose as a real issue.
With a log we can actually see what your problem is, so help yourself and post a log.