Invalid product key! error

[kuti]

I have an invalid produt key arrow everytime I am trying to log on it was working fine yesterday but today it's broke. I searched forums about it added you on msn for live support but no response so I could do left is post here.

I mailed with my key too. You have to be faster on this things especially when there are so short time before new season starts please unlock my key.

Here's the log:

[10:46:53.318 N] Honorbuddy v2.5.6805.535 started.
[10:46:54.765 N] Giriş yapılıyor...
[10:46:56.387 N]
Invalid product key!
[10:46:56.704 N] Giriş reddedildi.

 

[Tony]

live support or forums cant help you with payment/key issues

send us an email at [email protected] including your key

 

[kuti]

live support or forums cant help you with payment/key issues

send us an email at [email protected] including your key

I already did as I told in my post

 

[Tempritscher]

i got the same problem and the admin dont help me -.-
i wrote an e-mail to him and the only thing what comes back is
key is recharged pls wait

 

[kuti]

They didn't even do that to me count yourself lucky

 

[kuti]

still no answer they don't even read full posts it seems and how hard it is to check your mails. Mail will be from [email protected]

 

[HB5930W85]

Same issue has never been a problem for the last 2 years until now. I dont even know how to contact support whats email address?

 

[kuti]

you wll address your problem and write your key to [email protected] and they won't answer you or solve your problem that's how

 

[Tony]

still no answer they don't even read full posts it seems and how hard it is to check your mails. Mail will be from [email protected]

its as hard as its for you to be patient

 

[Tony]

i got the same problem and the admin dont help me -.-
i wrote an e-mail to him and the only thing what comes back is
key is recharged pls wait

probably he told you that your key got refunded

 

[kuti]

its as hard as its for you to be patient

I stated you the situation on private message I hope you will have some understanding and healp me thank you

 

[kuti]

mod is online and still no help nor an answer to my posts or messages

 

[Tony]

tickets getting answered with the order we received them,be patient

 

[kuti]

how hard can it be to refund a key?

 

[bambam922]

Tony has said multiple times now that you need to be patient.

 

[kuti]

you send the key in seconds when it comes to take 60 euros but after taking that money sending the key takes 2 days right? It's perfect. And do you have a refund policy?

 

[Tony]

you can ask for a refund within 7 days after your purchase


the refund process will take up to 10 working days to complete

you can request a refund via email,[email protected]

 

[kuti]

how long will it take to fix this issue then?

 

[Tony]

asap

 

[kuti]

Turkish forum was way more helpful then you they answered my post in 1 day and told me that my payment had an issue with my bank so I re-bought it but telling this took more then 3 days for you and still non-answered so thank you for your no help.