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Incompetent Key purchase Customer Service

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Lucent075

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Joined
Sep 4, 2017
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This is a Direct cut and paste from dealing with the Idiot who handles demonbuddy payments.

My account has well over $13,000.00, yet some how my purchase was "fraudulent" then the "an issue by [my] side." Who is the toolbag running the payments over there?

So he canceled my order, the reason you ask?

Return to Account Details

Order #(order number)
September 13, 2017 02:09AM

Order Cancelled on September 13, 2017 06:34PM

Reason: customer


Product
SKU Price Quantity Total
Demonbuddy 3 Months 1 Session DB3M1S €24.95 1 €24.95
Subtotal €24.95
Total €24.95

The e-mail;



b2ef466388756524bc44005c65346b18

Joro (Bossland GmbH)

Sep 13, 20:52 CEST

Greetings,

we were unable to obtain the payment because of an issue by your side, please place new order and send us the number for it ?

Best Regards


147bb55cb46e7f75dd7b6935f5c42b7e

Me (Customer)

Sep 13, 19:20 CEST

Not fixed... all you did was cancel my order?!?

What was wrong with my payment?!?

b2ef466388756524bc44005c65346b18

Joro (Bossland GmbH)

Sep 13, 17:17 CEST

Greetings,

fixed.

Best Regards


147bb55cb46e7f75dd7b6935f5c42b7e

Me (Customer)

Sep 13, 16:48 CEST

What needs to be reviewed?

147bb55cb46e7f75dd7b6935f5c42b7e

Me (Customer)

Sep 13, 12:39 CEST

I do not understand why it needs to be reviewed.... I purchased a key 1 week ago with this exact billing information. Nothing has changed, except I'm now having to wait an entire day to receive my key when last week it was 10 minutes.

Sent from my iPhone

I did make a second purchase and send them the order number.... Payment needs review AGAIN incase its fraudulent.... even though this time i paid by visa rather than paypal...




WHAT THE HOLY FUCK
 
forums cant help you on this,keep contacting backoffice plz


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