How can I obtain a new key?

[Flayz]

As of recently it would appear that someone, or multiple people have access to my bot which I did not allow. I'm not sure how they managed to actually get the key, but I was wondering if there's any way to reset or obtain a new key to use for my account so I don't have to keep logging on to kill sessions I didn't start.

Thanks!

 

[chinajade]

As of recently it would appear that someone, or multiple people have access to my bot which I did not allow. I'm not sure how they managed to actually get the key, but I was wondering if there's any way to reset or obtain a new key to use for my account so I don't have to keep logging on to kill sessions I didn't start.

Thanks!

Hi, Flayz,

Send email to [email protected] with the details. This means your key, the email address the key is registered under, and be as clear as possible about what you seek. They will probably disable your old key, and issue you new ones. It can take up to 96 hours for the front office to sort that out.


cheers,
chinajade

 

[Flayz]

Sent an e-mail! Thanks for the quick reply!

 

[Tony]

we will check it asap

 

[Flayz]

Still haven't heard anything back, just checking to see what's up.

 

[bambam922]

Responses can take up to 96 hours. Please be patient.