help me pls

[osnei]

hello my friends
I have problems in my bot and do not know how to solve
Yesterday I played without it then open to play with the bot requested an update and then suddenly fails



Sorry my english not good

sorry for the inconvenience

 

[osnei]

Nobody can help me?

 

[osnei]

I posted in the wrong place?

 

[Tony]

redownload DB and make a new installation from scratch

 

[osnei]

Hello Tony

I did all procedures
now this Authentication failed!

Was working fine before updates

 

[Tony]

just gives you auth failed or is there something more?
give us your log plz
http://www.thebuddyforum.com/honorb...-how-attach-your-hb-db-log-file-pictures.html

 

[osnei]

this is what I asked?

when rebooted the computer could connect but shows the same error

 

[Tony]

that shows a corrupted installation

are all your DB files under the same folder?

 

[osnei]

It may have happened to change the language of my D3?

 

[Tony]

its better to keep it in En but this have nothing to do with the error

 

[osnei]

If any file is corrupted with a fresh install would solve

Not the robot is in a folder on the Desktop

 

[Tony]

yes a new installation fixes that kind of issues

 

[osnei]

Tony I'm sorry, I'm giving him a huge job

 

[Tony]

got it working?

 

[osnei]

I will restart again

I do the whole installation procedure in this manual?

 

[osnei]

You is being patient with me I am very grateful

 

[Tony]

yes do it and let me know

 

[osnei]

Unfortunately it did not work: (
I did a system restore and still am with the problem
I see no solution: (

 

[Tony]

catch me on Live Support at [email protected] (msn)

its the last day that i will be online on Live Support before my vacations

 

[osnei]

Thanks for your attention

You helped me a lot!!