Help - HB Crashed several times with a message popping up saying error.

[broberts29]

-------THIS IS THE CODE IN WHICH I WAS PRESENTED AFTER CLICKING ON THE LINK THE ERROR MESSAGE GAVE ME-------

[0D30:0A18][2013-11-21T00:21:08]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\Brady\Desktop\honorbuddy installer.exe, cmdline: ''
[0D30:0A18][2013-11-21T00:21:08]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0D30:0A18][2013-11-21T00:21:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Brady\AppData\Local\Temp\Honorbuddy_20131121002108.log'
[0D30:0A18][2013-11-21T00:21:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Brady\Desktop\honorbuddy installer.exe'
[0D30:0A18][2013-11-21T00:21:08]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0D30:0A18][2013-11-21T00:21:09]i100: Detect begin, 4 packages
[0D30:0A18][2013-11-21T00:21:09]i000: Setting version variable 'MFC100_Version_x86' to value '10.0.40219.1'
[0D30:0A18][2013-11-21T00:21:09]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[0D30:0A18][2013-11-21T00:21:09]i000: Setting string variable 'NETFRAMEWORK40' to value '1'
[0D30:0A18][2013-11-21T00:21:09]i102: Detected related bundle: {edc623ff-897f-45f3-a3aa-e028e0c33ece}, type: Upgrade, scope: PerUser, version: 2.5.8483.699, operation: MajorUpgrade
[0D30:0A18][2013-11-21T00:21:09]i052: Condition 'NETFRAMEWORK40' evaluates to true.
[0D30:0A18][2013-11-21T00:21:09]i103: Detected related package: {6D8FB164-2A7D-43B2-A59E-E16BF568ACB0}, scope: PerUser, version: 2.5.8483.699, language: 1033 operation: MinorUpdate
[0D30:0A18][2013-11-21T00:21:09]i101: Detected package: NetFx40Web, state: Present, cached: None
[0D30:0A18][2013-11-21T00:21:09]i101: Detected package: vcredist110_x86, state: Absent, cached: None
[0D30:0A18][2013-11-21T00:21:09]i101: Detected package: vcredist100_x86, state: Absent, cached: None
[0D30:0A18][2013-11-21T00:21:09]i101: Detected package: Honorbuddy, state: Present, cached: None
[0D30:0A18][2013-11-21T00:21:09]i199: Detect complete, result: 0x0
[0D30:0A18][2013-11-21T00:22:57]i200: Plan begin, 4 packages, action: Install
[0D30:0A18][2013-11-21T00:22:57]w321: Skipping dependency registration on package with no dependency providers: NetFx40Web
[0D30:0A18][2013-11-21T00:22:57]i052: Condition '(NOT MFC110_Version_x86 >= v11.0.60610.1) OR NOT MFC110_Version_x86' evaluates to false.
[0D30:0A18][2013-11-21T00:22:57]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[0D30:0A18][2013-11-21T00:22:57]i052: Condition '(NOT MFC100_Version_x86 >= v10.0.40219.1) OR NOT MFC100_Version_x86' evaluates to false.
[0D30:0A18][2013-11-21T00:22:57]w321: Skipping dependency registration on package with no dependency providers: vcredist100_x86
[0D30:0A18][2013-11-21T00:22:57]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Brady\AppData\Local\Temp\Honorbuddy_20131121002108_0_Honorbuddy.log'
[0D30:0A18][2013-11-21T00:22:57]i201: Planned package: NetFx40Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0D30:0A18][2013-11-21T00:22:57]i201: Planned package: vcredist110_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0D30:0A18][2013-11-21T00:22:57]i201: Planned package: vcredist100_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0D30:0A18][2013-11-21T00:22:57]i201: Planned package: Honorbuddy, state: Present, default requested: Present, ba requested: Present, execute: MinorUpgrade, rollback: None, cache: Yes, uncache: No, dependency: Register
[0D30:0A18][2013-11-21T00:22:57]i207: Planned related bundle: {edc623ff-897f-45f3-a3aa-e028e0c33ece}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None
[0D30:0A18][2013-11-21T00:22:57]i299: Plan complete, result: 0x0
[0D30:0A18][2013-11-21T00:22:57]i300: Apply begin
[0D30:0A18][2013-11-21T00:22:57]i000: Caching bundle from: 'C:\Users\Brady\AppData\Local\Temp\{32de0eb8-2f0e-4a31-b61c-3b3a14d8c929}\.be\Honorbuddy Installer v2.5.8673.706.exe' to: 'C:\Users\Brady\AppData\Local\Package Cache\{32de0eb8-2f0e-4a31-b61c-3b3a14d8c929}\Honorbuddy Installer v2.5.8673.706.exe'
[0D30:0A18][2013-11-21T00:22:57]i320: Registering bundle dependency provider: {32de0eb8-2f0e-4a31-b61c-3b3a14d8c929}, version: 2.5.8673.706
[0D30:0B1C][2013-11-21T00:22:57]i305: Verified acquired payload: Honorbuddy at path: C:\Users\Brady\AppData\Local\Package Cache\.unverified\Honorbuddy, moving to: C:\Users\Brady\AppData\Local\Package Cache\{6D8FB164-2A7D-43B2-A59E-E16BF568ACB0}v2.5.8673.706\Honorbuddy.msi.
[0D30:0A18][2013-11-21T00:22:57]i323: Registering package dependency provider: {6D8FB164-2A7D-43B2-A59E-E16BF568ACB0}, version: 2.5.8673.706, package: Honorbuddy
[0D30:0A18][2013-11-21T00:22:57]i301: Applying execute package: Honorbuddy, action: MinorUpgrade, path: C:\Users\Brady\AppData\Local\Package Cache\{6D8FB164-2A7D-43B2-A59E-E16BF568ACB0}v2.5.8673.706\Honorbuddy.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLLOCATION="C:\Users\Brady\Documents\Honorbuddy"'
[0D30:0A18][2013-11-21T00:22:58]e000: Error 0x80070659: Failed to perform minor upgrade of MSI package.
[0D30:0A18][2013-11-21T00:22:58]e000: Error 0x80070659: Failed to configure per-user MSI package.
[0D30:0A18][2013-11-21T00:22:58]i319: Applied execute package: Honorbuddy, result: 0x80070659, restart: None
[0D30:0A18][2013-11-21T00:22:58]e000: Error 0x80070659: Failed to execute MSI package.
[0D30:0A18][2013-11-21T00:22:58]i329: Removed package dependency provider: {6D8FB164-2A7D-43B2-A59E-E16BF568ACB0}, package: Honorbuddy
[0D30:0A18][2013-11-21T00:22:58]i351: Removing cached package: Honorbuddy, from path: C:\Users\Brady\AppData\Local\Package Cache\{6D8FB164-2A7D-43B2-A59E-E16BF568ACB0}v2.5.8673.706\
[0D30:0A18][2013-11-21T00:22:58]i330: Removed bundle dependency provider: {32de0eb8-2f0e-4a31-b61c-3b3a14d8c929}
[0D30:0A18][2013-11-21T00:22:58]i352: Removing cached bundle: {32de0eb8-2f0e-4a31-b61c-3b3a14d8c929}, from path: C:\Users\Brady\AppData\Local\Package Cache\{32de0eb8-2f0e-4a31-b61c-3b3a14d8c929}\
[0D30:0A18][2013-11-21T00:22:59]i399: Apply complete, result: 0x80070659, restart: None, ba requested restart: No

 

[broberts29]

I have no idea what this means or what to do, and I was hoping for some assistance as quick as possible. Thanks

 

[Tony]

use support issues section providing your log file as attachment plz

closed