Set the name in Bot Config and enable send mail to alt
HB>Bot Config>Gather>Mail to alt(add name)
Hi snowblack..
Under Settings and Tools look for Mail Recipient, this is where you would fill in your banks toon name or even an alt's name.
Also keep in mind the profile you have will only mail when the minimum bag space has been reached.
all Kick's questing profiles got mail
post your log so we can see whats going on
http://www.thebuddyforum.com/honorbuddy-forum/guides/9859-how-attach-your-hb-log-file-pictures.html