HB wont launch greymagic.dll missing

[macvin]

Hi, I cant get hearthbuddy to start. i have attached the log. it says greymagic.dll missing but i can see it in the folder.

 

[macvin]

sorry i posted on the wrong page.

 

[chinajade]

Moved post from Honorbuddy Support to Hearthbuddy Support.

Hi, Macvin,

Please see if the following article will help you sort the issue:

BosslandGmbH:HelpDesk:Missing Dependencies​

If no joy, the Support team will need to see the full log, and not just a snippet. Please find and attach the full log.

cheers,
chinajade

 

[Tony]

remove:

- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart