HB loads another instance of WoW and says Authentication Failed before put key in

Cragboar · Jan 10, 2015

Hi there,
I purchased a key for HB and downloaded the program.
When ever I try and open the launcher after putting wow in x86, the program seems to open another instance of wow then crash with the message "authentication failed"... It doesn't even get to the point where I can enter the buddy key, which is odd.
I used to use this program a lot in 2012/2013 and never had these issues.
I've installed and downloaded a few different copies and had the same issue for the passed two days.
Could you please help me out and/or add 2 days to my key please?

Hope i attached the logs ok.

>View attachment 4940 2015-01-09 19.29.txt View attachment 2352 2015-01-08 20.03.txt View attachment 2488 2015-01-08 20.04.txt View attachment 4048 2015-01-09 19.28.txt View attachment 5556 2015-01-08 20.04.txt View attachment 4940 2015-01-09 19.29.txt View attachment 2352 2015-01-08 20.03.txt View attachment 2488 2015-01-08 20.04.txt View attachment 4048 2015-01-09 19.28.txt View attachment 5556 2015-01-08 20.04.txt

Tony · Jan 10, 2015

remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable

restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

Cragboar · Jan 10, 2015

1. The file you linked me too did not work, attempted to download a few of them - none of them worked, No matter where I extract the file i get the same error message.. "Cannot find device/path"
2. Follow all the other steps but replaced the wizard with the Installer as I could no get your Wizard to work.
3. Got the following log for the installers error message.

[0C6C:0DA8][2015-01-11T07:16:49]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\SwordFish\Downloads\Honorbuddy Installer v2.5.12479.763 (2).exe, cmdline: ''
[0C6C:0DA8][2015-01-11T07:16:49]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0C6C:0DA8][2015-01-11T07:16:49]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\SWORDF~1\AppData\Local\Temp\Honorbuddy_20150111071649.log'
[0C6C:0DA8][2015-01-11T07:16:49]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\SwordFish\Downloads\Honorbuddy Installer v2.5.12479.763 (2).exe'
[0C6C:0DA8][2015-01-11T07:16:49]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0C6C:0DA8][2015-01-11T07:16:49]i100: Detect begin, 3 packages
[0C6C:0DA8][2015-01-11T07:16:49]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.51106.1'
[0C6C:0DA8][2015-01-11T07:16:49]i000: Setting string variable 'NETFRAMEWORK45' to value '378675'
[0C6C:0DA8][2015-01-11T07:16:49]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[0C6C:0DA8][2015-01-11T07:16:49]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[0C6C:0DA8][2015-01-11T07:16:49]i101: Detected package: NetFx451Web, state: Present, cached: None
[0C6C:0DA8][2015-01-11T07:16:49]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[0C6C:0DA8][2015-01-11T07:16:49]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0C6C:0DA8][2015-01-11T07:16:49]i199: Detect complete, result: 0x0
[0C6C:101C][2015-01-11T07:17:08]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files (x86)\HB'
[0C6C:0DA8][2015-01-11T07:17:10]i200: Plan begin, 3 packages, action: Install
[0C6C:0DA8][2015-01-11T07:17:10]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[0C6C:0DA8][2015-01-11T07:17:10]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
[0C6C:0DA8][2015-01-11T07:17:10]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[0C6C:0DA8][2015-01-11T07:17:10]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\SWORDF~1\AppData\Local\Temp\Honorbuddy_20150111071649_0_vcredist110_x86.log'
[0C6C:0DA8][2015-01-11T07:17:10]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\SWORDF~1\AppData\Local\Temp\Honorbuddy_20150111071649_1_Honorbuddy_rollback.log'
[0C6C:0DA8][2015-01-11T07:17:10]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\SWORDF~1\AppData\Local\Temp\Honorbuddy_20150111071649_1_Honorbuddy.log'
[0C6C:0DA8][2015-01-11T07:17:10]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0C6C:0DA8][2015-01-11T07:17:10]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0C6C:0DA8][2015-01-11T07:17:10]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0C6C:0DA8][2015-01-11T07:17:10]i299: Plan complete, result: 0x0
[0C6C:0DA8][2015-01-11T07:17:10]i300: Apply begin
[0694:0ED8][2015-01-11T07:17:13]i360: Creating a system restore point.
[0694:0ED8][2015-01-11T07:17:13]i361: Created a system restore point.
[0C6C:0DA8][2015-01-11T07:17:13]i000: Caching bundle from: 'C:\Users\SWORDF~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\.be\Honorbuddy Installer v2.5.12479.763.exe' to: 'C:\Users\SwordFish\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\Honorbuddy Installer v2.5.12479.763.exe'
[0C6C:0DA8][2015-01-11T07:17:13]i320: Registering bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, version: 2.5.12479.763
[0C6C:12A4][2015-01-11T07:17:13]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\SwordFish\Downloads\vcredist_x86.exe
[0C6C:12A4][2015-01-11T07:17:13]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[0694:1288][2015-01-11T07:17:18]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0694:1288][2015-01-11T07:17:18]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0694:1288][2015-01-11T07:17:18]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0694:1288][2015-01-11T07:17:18]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0694:1288][2015-01-11T07:17:18]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0C6C:12A4][2015-01-11T07:17:18]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\SWORDF~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490.
[0C6C:12A4][2015-01-11T07:17:18]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0C6C:12A4][2015-01-11T07:17:18]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\SwordFish\Downloads\vcredist_x86.exe
[0C6C:12A4][2015-01-11T07:17:21]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[0694:1288][2015-01-11T07:17:25]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0694:1288][2015-01-11T07:17:25]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0694:1288][2015-01-11T07:17:25]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0694:1288][2015-01-11T07:17:25]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0694:1288][2015-01-11T07:17:25]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0C6C:12A4][2015-01-11T07:17:25]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\SWORDF~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490.
[0C6C:12A4][2015-01-11T07:17:25]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0C6C:12A4][2015-01-11T07:17:25]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\SwordFish\Downloads\vcredist_x86.exe
[0C6C:12A4][2015-01-11T07:17:28]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[0694:1288][2015-01-11T07:17:32]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0694:1288][2015-01-11T07:17:32]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0694:1288][2015-01-11T07:17:32]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0694:1288][2015-01-11T07:17:32]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0694:1288][2015-01-11T07:17:32]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0C6C:12A4][2015-01-11T07:17:32]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\SWORDF~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490.
[0C6C:0DA8][2015-01-11T07:17:32]e000: Error 0x80070490: Failed while caching, aborting execution.
[0C6C:0DA8][2015-01-11T07:17:32]i330: Removed bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}
[0C6C:0DA8][2015-01-11T07:17:32]i352: Removing cached bundle: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, from path: C:\Users\SwordFish\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\
[0C6C:0DA8][2015-01-11T07:17:33]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No

[0C6C:0DA8][2015-01-11T07:16:49]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\SwordFish\Downloads\Honorbuddy Installer v2.5.12479.763 (2).exe, cmdline: ''
[0C6C:0DA8][2015-01-11T07:16:49]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0C6C:0DA8][2015-01-11T07:16:49]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\SWORDF~1\AppData\Local\Temp\Honorbuddy_20150111071649.log'
[0C6C:0DA8][2015-01-11T07:16:49]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\SwordFish\Downloads\Honorbuddy Installer v2.5.12479.763 (2).exe'
[0C6C:0DA8][2015-01-11T07:16:49]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0C6C:0DA8][2015-01-11T07:16:49]i100: Detect begin, 3 packages
[0C6C:0DA8][2015-01-11T07:16:49]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.51106.1'
[0C6C:0DA8][2015-01-11T07:16:49]i000: Setting string variable 'NETFRAMEWORK45' to value '378675'
[0C6C:0DA8][2015-01-11T07:16:49]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[0C6C:0DA8][2015-01-11T07:16:49]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[0C6C:0DA8][2015-01-11T07:16:49]i101: Detected package: NetFx451Web, state: Present, cached: None
[0C6C:0DA8][2015-01-11T07:16:49]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[0C6C:0DA8][2015-01-11T07:16:49]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0C6C:0DA8][2015-01-11T07:16:49]i199: Detect complete, result: 0x0
[0C6C:101C][2015-01-11T07:17:08]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files (x86)\HB'
[0C6C:0DA8][2015-01-11T07:17:10]i200: Plan begin, 3 packages, action: Install
[0C6C:0DA8][2015-01-11T07:17:10]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[0C6C:0DA8][2015-01-11T07:17:10]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
[0C6C:0DA8][2015-01-11T07:17:10]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[0C6C:0DA8][2015-01-11T07:17:10]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\SWORDF~1\AppData\Local\Temp\Honorbuddy_20150111071649_0_vcredist110_x86.log'
[0C6C:0DA8][2015-01-11T07:17:10]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\SWORDF~1\AppData\Local\Temp\Honorbuddy_20150111071649_1_Honorbuddy_rollback.log'
[0C6C:0DA8][2015-01-11T07:17:10]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\SWORDF~1\AppData\Local\Temp\Honorbuddy_20150111071649_1_Honorbuddy.log'
[0C6C:0DA8][2015-01-11T07:17:10]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0C6C:0DA8][2015-01-11T07:17:10]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0C6C:0DA8][2015-01-11T07:17:10]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0C6C:0DA8][2015-01-11T07:17:10]i299: Plan complete, result: 0x0
[0C6C:0DA8][2015-01-11T07:17:10]i300: Apply begin
[0694:0ED8][2015-01-11T07:17:13]i360: Creating a system restore point.
[0694:0ED8][2015-01-11T07:17:13]i361: Created a system restore point.
[0C6C:0DA8][2015-01-11T07:17:13]i000: Caching bundle from: 'C:\Users\SWORDF~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\.be\Honorbuddy Installer v2.5.12479.763.exe' to: 'C:\Users\SwordFish\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\Honorbuddy Installer v2.5.12479.763.exe'
[0C6C:0DA8][2015-01-11T07:17:13]i320: Registering bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, version: 2.5.12479.763
[0C6C:12A4][2015-01-11T07:17:13]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\SwordFish\Downloads\vcredist_x86.exe
[0C6C:12A4][2015-01-11T07:17:13]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[0694:1288][2015-01-11T07:17:18]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0694:1288][2015-01-11T07:17:18]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0694:1288][2015-01-11T07:17:18]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0694:1288][2015-01-11T07:17:18]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0694:1288][2015-01-11T07:17:18]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0C6C:12A4][2015-01-11T07:17:18]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\SWORDF~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490.
[0C6C:12A4][2015-01-11T07:17:18]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0C6C:12A4][2015-01-11T07:17:18]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\SwordFish\Downloads\vcredist_x86.exe
[0C6C:12A4][2015-01-11T07:17:21]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[0694:1288][2015-01-11T07:17:25]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0694:1288][2015-01-11T07:17:25]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0694:1288][2015-01-11T07:17:25]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0694:1288][2015-01-11T07:17:25]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0694:1288][2015-01-11T07:17:25]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0C6C:12A4][2015-01-11T07:17:25]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\SWORDF~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490.
[0C6C:12A4][2015-01-11T07:17:25]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0C6C:12A4][2015-01-11T07:17:25]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\SwordFish\Downloads\vcredist_x86.exe
[0C6C:12A4][2015-01-11T07:17:28]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[0694:1288][2015-01-11T07:17:32]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0694:1288][2015-01-11T07:17:32]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0694:1288][2015-01-11T07:17:32]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0694:1288][2015-01-11T07:17:32]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0694:1288][2015-01-11T07:17:32]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0C6C:12A4][2015-01-11T07:17:32]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\SWORDF~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490.
[0C6C:0DA8][2015-01-11T07:17:32]e000: Error 0x80070490: Failed while caching, aborting execution.
[0C6C:0DA8][2015-01-11T07:17:32]i330: Removed bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}
[0C6C:0DA8][2015-01-11T07:17:32]i352: Removing cached bundle: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, from path: C:\Users\SwordFish\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\
[0C6C:0DA8][2015-01-11T07:17:33]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No

CodenameG · Jan 10, 2015

dont use the installer.
Download the latest version of honorbuddy.
http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.

Search

Search

HB loads another instance of WoW and says Authentication Failed before put key in

Cragboar

New Member

Tony

"The Bee"

Cragboar

New Member

CodenameG

New Member