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HB crashes on startup windows 10...HALP!!!

H

Hekks

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Oct 17, 2013
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I have hb setup running in compatability mode in windows 10 and I have wow running in dx9 mode and it wont login after this last patch, here are the logs.

hb_crash.webp

but if it makes you feel better he is the txt instead of the image :)
View attachment 4856 2016-01-23 17.10.txt

please help!
 
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Hi again, Hekks, and thanks for the log.

We have solid reasons for wanting the log. If you don't understand why, this is not a concern. We just ask that you follow the very simple procedure as it keeps things running smoothly.

As to your issue...
First, make certain you are running the WoWclient in 'windowed mode', not 'fullscreen mode'.
Second, switch your WoWclient from DX9 to DX11, and restart the WoWclient.
This article has more information as to both issues:

If no joy, please try the Beta that Raphus has made available:

If still no joy, show us a fresh log from the Beta in DX11 mode.

cheers,
chinajade
 
Hi again, Hekks,

For some reason, even the Beta isn't working for some users. We'll add your report to the list of ones that have gone awry. The senior staff is aware of the problem, and working on it.

The only thing we might suggest as a work-around, is to roll back to previous video drivers. But, we're not certain how effective that will be. You may just need to sit tight. They ARE working on the issue.

cheers,
chinajade
 
chinajade said:
Hi again, Hekks,

For some reason, even the Beta isn't working for users. We'll add your report to the list of ones that have gone awry. The senior staff is aware of the problem, and working on it.

The only thing we might suggest as a work-around, is to roll back to previous video drivers. But, we're not certain how effective that will be. You may just need to sit tight. They ARE working on the issue.

cheers,
chinajade
Click to expand...


not a problem, so just to wrap it all together I am running windows 10 with the newest update Version 1511, now the beta version 2.5 with dx11 and the x86 version of the client. If they need any more information I am more then willing to assist.

Thanks,
Hekks
 
Hi again, Hekks,

Raphus has made another new Honorbuddy Beta available. Please try it, and see if this will resolve your probem.

If not, another fresh log from the new Beta, please.

cheers,
chinajade
 
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