I tried to install Honorbuddy v2.5.14790.811 but I am having issues. When trying to log into honorbuddy once my character is in game I receive the error message: Authentication failed. This release has been blocked from usage. Please download the latest version from
http://updates.buddyauth.com. When trying to download the new version via the link and installer I then receive the message: One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file. Below this it reads: 0x80070490 - Element not found. My log file:
[0824:05E8][2016-01-23T20:02:11]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Jacob\Downloads\Honorbuddy Installer (15).exe, cmdline: ''
[0824:05E8][2016-01-23T20:02:11]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0824:05E8][2016-01-23T20:02:12]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20160123200212.log'
[0824:05E8][2016-01-23T20:02:12]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Jacob\Downloads\Honorbuddy Installer (15).exe'
[0824:05E8][2016-01-23T20:02:12]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0824:05E8][2016-01-23T20:02:12]i100: Detect begin, 3 packages
[0824:05E8][2016-01-23T20:02:12]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[0824:05E8][2016-01-23T20:02:12]i000: Setting string variable 'NETFRAMEWORK45' to value '394254'
[0824:05E8][2016-01-23T20:02:12]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[0824:05E8][2016-01-23T20:02:12]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[0824:05E8][2016-01-23T20:02:12]i101: Detected package: NetFx451Web, state: Present, cached: None
[0824:05E8][2016-01-23T20:02:12]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[0824:05E8][2016-01-23T20:02:12]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0824:05E8][2016-01-23T20:02:12]i199: Detect complete, result: 0x0
[0824:05E8][2016-01-23T20:02:17]i200: Plan begin, 3 packages, action: Install
[0824:05E8][2016-01-23T20:02:17]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[0824:05E8][2016-01-23T20:02:17]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
[0824:05E8][2016-01-23T20:02:17]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[0824:05E8][2016-01-23T20:02:17]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20160123200212_0_vcredist110_x86.log'
[0824:05E8][2016-01-23T20:02:17]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20160123200212_1_Honorbuddy_rollback.log'
[0824:05E8][2016-01-23T20:02:17]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20160123200212_1_Honorbuddy.log'
[0824:05E8][2016-01-23T20:02:17]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0824:05E8][2016-01-23T20:02:17]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0824:05E8][2016-01-23T20:02:17]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0824:05E8][2016-01-23T20:02:17]i299: Plan complete, result: 0x0
[0824:05E8][2016-01-23T20:02:17]i300: Apply begin
[1BE0:1FBC][2016-01-23T20:02:19]i360: Creating a system restore point.
[1BE0:1FBC][2016-01-23T20:02:32]i361: Created a system restore point.
[0824:05E8][2016-01-23T20:02:32]i000: Caching bundle from: 'C:\Users\Jacob\AppData\Local\Temp\{4a0664ba-1867-4f8c-aa9d-b05d88407392}\.be\Honorbuddy Installer.exe' to: 'C:\Users\Jacob\AppData\Local\Package Cache\{4a0664ba-1867-4f8c-aa9d-b05d88407392}\Honorbuddy Installer.exe'
[0824:05E8][2016-01-23T20:02:32]i320: Registering bundle dependency provider: {4a0664ba-1867-4f8c-aa9d-b05d88407392}, version: 2.5.14790.811
[0824:1050][2016-01-23T20:02:32]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Jacob\Downloads\vcredist_x86.exe
[0824:1050][2016-01-23T20:02:32]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Jacob\Downloads\'
[1BE0:1CA4][2016-01-23T20:02:32]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1BE0:1CA4][2016-01-23T20:02:32]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1BE0:1CA4][2016-01-23T20:02:32]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1BE0:1CA4][2016-01-23T20:02:32]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1BE0:1CA4][2016-01-23T20:02:32]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0824:1050][2016-01-23T20:02:32]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Jacob\AppData\Local\Temp\{4a0664ba-1867-4f8c-aa9d-b05d88407392}\vcredist110_x86, error: 0x80070490.
[0824:1050][2016-01-23T20:02:32]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0824:1050][2016-01-23T20:02:35]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Jacob\Downloads\vcredist_x86.exe
[1BE0:1CA4][2016-01-23T20:02:36]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1BE0:1CA4][2016-01-23T20:02:36]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1BE0:1CA4][2016-01-23T20:02:36]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1BE0:1CA4][2016-01-23T20:02:36]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1BE0:1CA4][2016-01-23T20:02:36]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0824:1050][2016-01-23T20:02:36]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Jacob\AppData\Local\Temp\{4a0664ba-1867-4f8c-aa9d-b05d88407392}\vcredist110_x86, error: 0x80070490.
[0824:1050][2016-01-23T20:02:36]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0824:1050][2016-01-23T20:02:39]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Jacob\Downloads\vcredist_x86.exe
[1BE0:1CA4][2016-01-23T20:02:39]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1BE0:1CA4][2016-01-23T20:02:39]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1BE0:1CA4][2016-01-23T20:02:39]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1BE0:1CA4][2016-01-23T20:02:39]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1BE0:1CA4][2016-01-23T20:02:39]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0824:1050][2016-01-23T20:02:39]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Jacob\AppData\Local\Temp\{4a0664ba-1867-4f8c-aa9d-b05d88407392}\vcredist110_x86, error: 0x80070490.
[0824:05E8][2016-01-23T20:02:39]e000: Error 0x80070490: Failed while caching, aborting execution.
[0824:05E8][2016-01-23T20:02:39]i330: Removed bundle dependency provider: {4a0664ba-1867-4f8c-aa9d-b05d88407392}
[0824:05E8][2016-01-23T20:02:39]i352: Removing cached bundle: {4a0664ba-1867-4f8c-aa9d-b05d88407392}, from path: C:\Users\Jacob\AppData\Local\Package Cache\{4a0664ba-1867-4f8c-aa9d-b05d88407392}\
[0824:05E8][2016-01-23T20:02:39]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
Can someone please help me? I am confused!!