Your account was permanently suspended due to the use of third party software, which is against the Terms of Use (Blizzard Entertainment: World of Warcraft Terms of Use). We take this issue very seriously and would not look to re-activate this account under any circumstances.
As this has been your first offence, we have now issued you with a 48 hour suspension and a Final Warning. We have unbanned your account, but if we find you using such programs again, your account will be closed.
Kind regards,
Game Master ******
English Game Master Team
Blizzard Europe
