Hey Everyone, First time poster here. I'm not too computer Savvy although I'm looking to solve an issue I'm having when trying to install. About 15 seconds into the installation the program displays an error message saying element not found, and it quits the installation. I have attached my log below. Could someone please assist me ? Thank you.
[0BE4:1168][2015-03-21T18:02:04]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Becky\Downloads\Honorbuddy Installer (1).exe, cmdline: ''
[0BE4:1168][2015-03-21T18:02:04]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0BE4:1168][2015-03-21T18:02:04]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Becky\AppData\Local\Temp\Honorbuddy_20150321180204.log'
[0BE4:1168][2015-03-21T18:02:04]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Becky\Downloads\Honorbuddy Installer (1).exe'
[0BE4:1168][2015-03-21T18:02:04]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0BE4:1168][2015-03-21T18:02:04]i100: Detect begin, 3 packages
[0BE4:1168][2015-03-21T18:02:04]i000: File search: MFC110_Version_x86, did not find path: C:\WINDOWS\system32\\mfc110.dll
[0BE4:1168][2015-03-21T18:02:04]i000: Setting string variable 'NETFRAMEWORK45' to value '378675'
[0BE4:1168][2015-03-21T18:02:04]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[0BE4:1168][2015-03-21T18:02:04]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[0BE4:1168][2015-03-21T18:02:04]i101: Detected package: NetFx451Web, state: Present, cached: Complete
[0BE4:1168][2015-03-21T18:02:04]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[0BE4:1168][2015-03-21T18:02:04]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0BE4:1168][2015-03-21T18:02:04]i199: Detect complete, result: 0x0
[0BE4:066C][2015-03-21T18:02:17]i000: Setting string variable 'InstallFolder' to value 'C:\Users\Becky\Desktop\Desktop\Documentation'
[0BE4:1168][2015-03-21T18:02:18]i200: Plan begin, 3 packages, action: Install
[0BE4:1168][2015-03-21T18:02:18]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[0BE4:1168][2015-03-21T18:02:18]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
[0BE4:1168][2015-03-21T18:02:18]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[0BE4:1168][2015-03-21T18:02:18]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Becky\AppData\Local\Temp\Honorbuddy_20150321180204_0_vcredist110_x86.log'
[0BE4:1168][2015-03-21T18:02:18]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Becky\AppData\Local\Temp\Honorbuddy_20150321180204_1_Honorbuddy_rollback.log'
[0BE4:1168][2015-03-21T18:02:18]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Becky\AppData\Local\Temp\Honorbuddy_20150321180204_1_Honorbuddy.log'
[0BE4:1168][2015-03-21T18:02:18]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BE4:1168][2015-03-21T18:02:18]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0BE4:1168][2015-03-21T18:02:18]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0BE4:1168][2015-03-21T18:02:18]i299: Plan complete, result: 0x0
[0BE4:1168][2015-03-21T18:02:18]i300: Apply begin
[0870:0680][2015-03-21T18:02:20]i360: Creating a system restore point.
[0870:0680][2015-03-21T18:02:20]i361: Created a system restore point.
[0BE4:1168][2015-03-21T18:02:20]i000: Caching bundle from: 'C:\Users\Becky\AppData\Local\Temp\{3365051e-f5fd-44df-a278-62788e0ce931}\.be\Honorbuddy Installer.exe' to: 'C:\Users\Becky\AppData\Local\Package Cache\{3365051e-f5fd-44df-a278-62788e0ce931}\Honorbuddy Installer.exe'
[0BE4:1168][2015-03-21T18:02:20]i320: Registering bundle dependency provider: {3365051e-f5fd-44df-a278-62788e0ce931}, version: 2.5.13288.776
[0BE4:0938][2015-03-21T18:02:20]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Becky\Downloads\vcredist_x86.exe
[0BE4:0938][2015-03-21T18:02:20]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Becky\Downloads\'
[0870:08E0][2015-03-21T18:02:20]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0870:08E0][2015-03-21T18:02:20]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0870:08E0][2015-03-21T18:02:20]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0870:08E0][2015-03-21T18:02:20]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0870:08E0][2015-03-21T18:02:20]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0BE4:0938][2015-03-21T18:02:20]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Becky\AppData\Local\Temp\{3365051e-f5fd-44df-a278-62788e0ce931}\vcredist110_x86, error: 0x80070490.
[0BE4:0938][2015-03-21T18:02:20]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0BE4:0938][2015-03-21T18:02:23]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Becky\Downloads\vcredist_x86.exe
[0870:08E0][2015-03-21T18:02:23]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0870:08E0][2015-03-21T18:02:23]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0870:08E0][2015-03-21T18:02:23]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0870:08E0][2015-03-21T18:02:23]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0870:08E0][2015-03-21T18:02:23]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0BE4:0938][2015-03-21T18:02:23]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Becky\AppData\Local\Temp\{3365051e-f5fd-44df-a278-62788e0ce931}\vcredist110_x86, error: 0x80070490.
[0BE4:0938][2015-03-21T18:02:23]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0BE4:0938][2015-03-21T18:02:26]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Becky\Downloads\vcredist_x86.exe
[0870:08E0][2015-03-21T18:02:26]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0870:08E0][2015-03-21T18:02:26]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0870:08E0][2015-03-21T18:02:26]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0870:08E0][2015-03-21T18:02:26]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0870:08E0][2015-03-21T18:02:26]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0BE4:0938][2015-03-21T18:02:26]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Becky\AppData\Local\Temp\{3365051e-f5fd-44df-a278-62788e0ce931}\vcredist110_x86, error: 0x80070490.
[0BE4:1168][2015-03-21T18:02:26]e000: Error 0x80070490: Failed while caching, aborting execution.
[0BE4:1168][2015-03-21T18:02:26]i330: Removed bundle dependency provider: {3365051e-f5fd-44df-a278-62788e0ce931}
[0BE4:1168][2015-03-21T18:02:26]i352: Removing cached bundle: {3365051e-f5fd-44df-a278-62788e0ce931}, from path: C:\Users\Becky\AppData\Local\Package Cache\{3365051e-f5fd-44df-a278-62788e0ce931}\
[0BE4:1168][2015-03-21T18:02:27]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
[0BE4:1168][2015-03-21T18:02:04]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Becky\Downloads\Honorbuddy Installer (1).exe, cmdline: ''
[0BE4:1168][2015-03-21T18:02:04]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0BE4:1168][2015-03-21T18:02:04]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Becky\AppData\Local\Temp\Honorbuddy_20150321180204.log'
[0BE4:1168][2015-03-21T18:02:04]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Becky\Downloads\Honorbuddy Installer (1).exe'
[0BE4:1168][2015-03-21T18:02:04]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0BE4:1168][2015-03-21T18:02:04]i100: Detect begin, 3 packages
[0BE4:1168][2015-03-21T18:02:04]i000: File search: MFC110_Version_x86, did not find path: C:\WINDOWS\system32\\mfc110.dll
[0BE4:1168][2015-03-21T18:02:04]i000: Setting string variable 'NETFRAMEWORK45' to value '378675'
[0BE4:1168][2015-03-21T18:02:04]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[0BE4:1168][2015-03-21T18:02:04]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[0BE4:1168][2015-03-21T18:02:04]i101: Detected package: NetFx451Web, state: Present, cached: Complete
[0BE4:1168][2015-03-21T18:02:04]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[0BE4:1168][2015-03-21T18:02:04]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0BE4:1168][2015-03-21T18:02:04]i199: Detect complete, result: 0x0
[0BE4:066C][2015-03-21T18:02:17]i000: Setting string variable 'InstallFolder' to value 'C:\Users\Becky\Desktop\Desktop\Documentation'
[0BE4:1168][2015-03-21T18:02:18]i200: Plan begin, 3 packages, action: Install
[0BE4:1168][2015-03-21T18:02:18]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[0BE4:1168][2015-03-21T18:02:18]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
[0BE4:1168][2015-03-21T18:02:18]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[0BE4:1168][2015-03-21T18:02:18]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Becky\AppData\Local\Temp\Honorbuddy_20150321180204_0_vcredist110_x86.log'
[0BE4:1168][2015-03-21T18:02:18]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Becky\AppData\Local\Temp\Honorbuddy_20150321180204_1_Honorbuddy_rollback.log'
[0BE4:1168][2015-03-21T18:02:18]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Becky\AppData\Local\Temp\Honorbuddy_20150321180204_1_Honorbuddy.log'
[0BE4:1168][2015-03-21T18:02:18]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0BE4:1168][2015-03-21T18:02:18]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0BE4:1168][2015-03-21T18:02:18]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0BE4:1168][2015-03-21T18:02:18]i299: Plan complete, result: 0x0
[0BE4:1168][2015-03-21T18:02:18]i300: Apply begin
[0870:0680][2015-03-21T18:02:20]i360: Creating a system restore point.
[0870:0680][2015-03-21T18:02:20]i361: Created a system restore point.
[0BE4:1168][2015-03-21T18:02:20]i000: Caching bundle from: 'C:\Users\Becky\AppData\Local\Temp\{3365051e-f5fd-44df-a278-62788e0ce931}\.be\Honorbuddy Installer.exe' to: 'C:\Users\Becky\AppData\Local\Package Cache\{3365051e-f5fd-44df-a278-62788e0ce931}\Honorbuddy Installer.exe'
[0BE4:1168][2015-03-21T18:02:20]i320: Registering bundle dependency provider: {3365051e-f5fd-44df-a278-62788e0ce931}, version: 2.5.13288.776
[0BE4:0938][2015-03-21T18:02:20]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Becky\Downloads\vcredist_x86.exe
[0BE4:0938][2015-03-21T18:02:20]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Becky\Downloads\'
[0870:08E0][2015-03-21T18:02:20]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0870:08E0][2015-03-21T18:02:20]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0870:08E0][2015-03-21T18:02:20]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0870:08E0][2015-03-21T18:02:20]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0870:08E0][2015-03-21T18:02:20]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0BE4:0938][2015-03-21T18:02:20]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Becky\AppData\Local\Temp\{3365051e-f5fd-44df-a278-62788e0ce931}\vcredist110_x86, error: 0x80070490.
[0BE4:0938][2015-03-21T18:02:20]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0BE4:0938][2015-03-21T18:02:23]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Becky\Downloads\vcredist_x86.exe
[0870:08E0][2015-03-21T18:02:23]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0870:08E0][2015-03-21T18:02:23]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0870:08E0][2015-03-21T18:02:23]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0870:08E0][2015-03-21T18:02:23]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0870:08E0][2015-03-21T18:02:23]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0BE4:0938][2015-03-21T18:02:23]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Becky\AppData\Local\Temp\{3365051e-f5fd-44df-a278-62788e0ce931}\vcredist110_x86, error: 0x80070490.
[0BE4:0938][2015-03-21T18:02:23]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0BE4:0938][2015-03-21T18:02:26]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Becky\Downloads\vcredist_x86.exe
[0870:08E0][2015-03-21T18:02:26]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[0870:08E0][2015-03-21T18:02:26]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[0870:08E0][2015-03-21T18:02:26]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[0870:08E0][2015-03-21T18:02:26]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[0870:08E0][2015-03-21T18:02:26]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0BE4:0938][2015-03-21T18:02:26]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Becky\AppData\Local\Temp\{3365051e-f5fd-44df-a278-62788e0ce931}\vcredist110_x86, error: 0x80070490.
[0BE4:1168][2015-03-21T18:02:26]e000: Error 0x80070490: Failed while caching, aborting execution.
[0BE4:1168][2015-03-21T18:02:26]i330: Removed bundle dependency provider: {3365051e-f5fd-44df-a278-62788e0ce931}
[0BE4:1168][2015-03-21T18:02:26]i352: Removing cached bundle: {3365051e-f5fd-44df-a278-62788e0ce931}, from path: C:\Users\Becky\AppData\Local\Package Cache\{3365051e-f5fd-44df-a278-62788e0ce931}\
[0BE4:1168][2015-03-21T18:02:27]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
