EU - Banned Patron 1/3 - 8/1/2015

[blaze]

1) Server (NA or EU, and gameworld).
EU - Shatigon

2) Ban time.
8/1/2015

3) How many accounts was banned.
One out of tree (1/3)

4) What plugins you use, or what you do with ArcheBuddy ingame
Scarecrow
LandGrapper

5) Did you use different IP addresses? (Note, that public or lowcost private IP list, and V-P-Ns can be used by another bots\ spammers).
No

6) Any another information that you consider relevant.
I was login in just once a day for my farms I had paid the previous month and I was using full "LandGrapper" and "Scarecrow" so I had no problems then I paid the next month with in game gold (APEX) and then I got banned nice thinking of Trion,
You don't pay and botting ban!!
You pay and botting you are fine.

Email:

	Greetings from Trion Worlds:	

	This email is to inform you that your Trion Worlds account has been banned due to a violation of our Terms of Use, Code of Conduct. Privacy Policy, or End User License Agreement. If you wish to discuss the reasons for this ban or request reinstatement of your account, please contact us through our Support Center by clicking the following link or pasting it into your browser: https://support.trionworlds.com 

We recognize that the acts that led to this ban may not have been initiated by you, and we apologize if this is the case. Trion is committed to maintaining a fun and safe place for our customers to play games, and we have taken this action as a last resort to ensure a better gaming experience for our valued customers. 

Sincerely, 
Trion Worlds Account Services

Response after appeal:

Response By Email (GM Frostborne) (01/09/2015 10:06 PM)
Greetings Nick,

Thank you for your appeal inquiry.

I can understand that situations like these can be frustrating, however we stand by the action taken upon the account. Unfortunately, we are unable to disclose any information regarding the reasons for any actions taken against your account, as the process of determining which accounts to action is confidential. If you wish to continue playing, you may do so by creating another play account. If you do not wish to keep playing, we wish you the best of luck in all of your future endeavors.

Your reference number for this question is 150108-000761.

Sincerely,

GM Frostborne
Trion Worlds Inc

Greetings Nick,

Thank you for your appeal inquiry.

Your account was banned for the use of Unauthorized Third Party Programs. For security reasons, and to protect the integrity of our detection methods we are unable to share any further details beyond that. Due to the severity of the matter your account has been terminated. If you wish to continue playing, you will need to open a new, hack free, account to do so.

If you have any additional questions or concerns, please don't hesitate to let us know. Your reference number for this question is 150108-000761.

Sincerely,

GM Frostborne
Trion Worlds Inc

 

[SlanginGames]

Trion is money hungry

I too have heard of them "allowing" paid patrons to continue, and then banning them the day patron runs out. Or banning them the day they decide to use in game gold for patron (like your case here). For this reason I have a botting account with high skill proficiencies that I actually pay for patron on. I have been reported and had other accounts on the same ip banned (free ones) but never had the patron touched. It seems odd as I've expected to lose it long ago due to my laziness with the ip. I ran 3 accounts at once on the same ip, had 2 of them banned over time, but the paid patron STILL was not touched. What I really think confirms my belief is the patron has been reported multiple times and then gone right back to botting with no bans at all. My free accounts that do this are always banned. 100% of the time. Have not tested with an apex bought account; I suppose I should try it. Around a 600g loss if I try it but it'll be worth it for me to know the truth

I feel that trion has a pretty good idea when people are botting, but the gms are most likely instructed by the "higher ups" to allow them to continue as long as they pay real money. Seems logical.