there is no log for when it started working, the latest log says its authentication failed, but that is not my problem as it will not even start, I accept the user account control and accept it, and the icon pops up in the task bar, and then disappears with not progam launched, I have tried uninstalling and reinstalling the product with out and with the buddy wizard with no help I also tried running it in compatibility mode with no help, pleaseeeeeeeeeeeeeeeeeeee help me