Listen up, it can take a week until the developers will be 99.9% sure that the new buddy version is not bannable, so wait in patience and do not blame anyone for slow work or poor support.
I know im low balling here but lets just say 1000 botters...... so 1000 ppl are playing diablo for 12+ hours a day for months then all of a sudden on patch those same 1000 ppl stop for 3 days then start up again all at once ==== Sure sign of botting. Do yourselves a favor now play a few hours a day to not be flagged. Also would you rather wait the time for a good release to come out and be thorough or would you rather have them hurry and you get banned cause they missed something in the rush.
1. you quoted the reply you received -> 2-3 day from 48 up to 72h
he said in the past it usally was ready in 24-48h -> don´t say then i said 2 days so did you....
2. no one will know it for sure, he has no "proof" just experience from the past patches....