C Chris2510 New Member Joined Apr 17, 2017 Messages 16 Reaction score 3 Apr 17, 2017 #1 I got the title message, but I can connect my mobie device. WHY?
iCKR Well-Known Member Joined Jun 12, 2012 Messages 4,270 Reaction score 43 Apr 17, 2017 #2 Upload your log files
C Chris2510 New Member Joined Apr 17, 2017 Messages 16 Reaction score 3 Apr 17, 2017 #3 2/6 of my accounts got this message, this is the 1st login for the 2 accounts. Attachments Capture.webp 14.7 KB · Views: 115
iCKR Well-Known Member Joined Jun 12, 2012 Messages 4,270 Reaction score 43 Apr 17, 2017 #4 Have you verified your PTC account?
C Chris2510 New Member Joined Apr 17, 2017 Messages 16 Reaction score 3 Apr 17, 2017 #5 Yes, they have no problem with my mobile device
iCKR Well-Known Member Joined Jun 12, 2012 Messages 4,270 Reaction score 43 Apr 17, 2017 #6 Are you using special characters like + - you've gotta change your password. Try just using !
C Chris2510 New Member Joined Apr 17, 2017 Messages 16 Reaction score 3 Apr 18, 2017 #7 Excellent, I removed +, login is OK now ! Thanks Last edited: Apr 18, 2017
iCKR Well-Known Member Joined Jun 12, 2012 Messages 4,270 Reaction score 43 Apr 18, 2017 #8 That's great Enjoy! Closed.
Enjoy!
