cant login

[Hardbase1988]

can you help me to?

i just cant log in, everytime its gone when i click login,
tryed all servers, full screen or windowed or fullscreen windowed,
i tryed 9 and 11 both won't work,

i cant find the problem

 

[chinajade]

Hi, Hardbase1988, and thanks for the log.

In the Support forum, please open your own thread, rather than piggy-backing on somene else's. We've done the courtesy of splitting your post out of someone else's thread.

As to your problem...
First, make certain you are running the WoWclient in 'windowed mode', not 'fullscreen mode'.
Second, switch your WoWclient from DX9 to DX11, and restart the WoWclient.
This article has more information as to both issues:

BosslandGmbH:HelpDesk:Video driver problem​

If no joy, please try the Beta that Raphus has made available:

Honorbuddy Beta for DX problem​

If still no joy, show us a fresh log from the Beta in DX9 mode.

cheers,

 

[Hardbase1988]

can't login

can you help me to?

i just cant log in, everytime its gone when i click login,
tryed all servers, full screen or windowed or fullscreen windowed,
i tryed 9 and 11 both won't work,
i have tryed the beta but it has the same problem for me.

i cant find the problem

is it still needed to run in 32 bit? because in the past you can't run honor on 64 bit

 

[chinajade]

Hi again, Hardbase1988,

This log you've attached is from .811, not the Beta. Please show us a log of the failure with the Beta.

And yes, 32-bit WoWclients are still required. More info about that here:

Honorbuddy:HelpDesk:Launching a 32-bit WoWclient​

cheers,
chinajade

 

[Hardbase1988]

this log is from beta

 

[chinajade]

Hi, Hardbase1988, and thank you for the log.

There are a handful of users for which even the Beta is not working. It seems you're unfortunately part of this group.

The senior staff is aware of the problem, and actively working on it. We've pointed them to your log from the Beta.

In the meantime, the only possible work-around we can think of is to roll back to a previous version of your video driver, and see if that will work. We've no clue whether this will be an effective technique or not. Our recommendation is to wait for a fix. This problem is highest on the problem list, and actively being worked.

cheers,
chinajade

 

[Hardbase1988]

Thanks for the hard work, i will wait for it

Cheers,
rob

 

[raphus]

Please try with the newest Beta build and let us know whether it works or not for you.

https://www.thebuddyforum.com/releas...ta-builds.html