Cant get Honor buddy to authenticate.

[Genaron]

ive read some of the other authentication problem posts and tried to use the install checker. but it seems there is something just not connecting. i have no idea. please help.

 

[chinajade]

Hi, Genaron, and thanks for the log.

[16A4:10B4][2015-01-18T13:57:36]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[16A4:10B4][2015-01-18T13:57:36]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[16A4:10B4][2015-01-18T13:57:36]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86​

This is an operating system configuration error (mis-handling of certificates). This article should help you sort the problem:

BosslandGmbH:HelpDesk:Missing Dependencies​

If no joy, please follow up to the Support forum (where such posts belong), with a fresh log.

Ref: [Guide] How to attach your log​

Thread closed—please follow up to Support, if needed.

cheers,
chinajade