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Buddy crashing from Account Manager

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iLikeYourWork

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I'm running Windows 7 with AA/Glyph fully updated, .Net 4.5 installed, DX 11 installed, C++ redist 2013 installed, and full admin rights. Furthermore, my Windows Defender and Firewall are completely disabled and I don't have any other anti virus installed. My auth code is still valid for another 2 days and Archebuddy works perfectly from my Windows 8 PC, but it's not working on this Windows 7 laptop.

When I launch the Updater with admin rights, it opens and accepts my key. The log says:
Time: ArcheBuddy BETA. Version 1.2.1.0

I then open account manager and I have my login, pass, server, language, and game world information stored and I've confirmed that it's all correct. I am not using a SOCK5 proxy either. When I click the account and press the Green Arrow (Run), the log says:

[email protected]: Starting account.

Then, the Account Manager closes and my log automatically goes to an icon in the taskbar. When I mouse over the icon, it disappears and checking task manager processes shows that AB is no longer running.

How can I fix this and why does it only work on my PC? I'd be very willing to give additional details if asked. Thanks so much!

EDIT: I've done a clean reinstall and now the accounts manager log says:
[email protected]: Starting account:
[email protected]: Launch failed.
I'm using a correct authentification key and I don't have AB open on my PC. Can any admin help me out on teamviewer?

EDIT2: After reopening Updater and trying to launch my account about 4 times, account manager crashes AB again.
 
Last edited:
iLikeYourWork said:
I'm running Windows 7 with AA/Glyph fully updated, .Net 4.5 installed, DX 11 installed, C++ redist 2013 installed, and full admin rights. Furthermore, my Windows Defender and Firewall are completely disabled and I don't have any other anti virus installed. My auth code is still valid for another 2 days and Archebuddy works perfectly from my Windows 8 PC, but it's not working on this Windows 7 laptop.

When I launch the Updater with admin rights, it opens and accepts my key. The log says:
Time: ArcheBuddy BETA. Version 1.2.1.0

I then open account manager and I have my login, pass, server, language, and game world information stored and I've confirmed that it's all correct. I am not using a SOCK5 proxy either. When I click the account and press the Green Arrow (Run), the log says:

[email protected]: Starting account.

Then, the Account Manager closes and my log automatically goes to an icon in the taskbar. When I mouse over the icon, it disappears and checking task manager processes shows that AB is no longer running.

How can I fix this and why does it only work on my PC? I'd be very willing to give additional details if asked. Thanks so much!

EDIT: I've done a clean reinstall and now the accounts manager log says:
[email protected]: Starting account:
[email protected]: Launch failed.
I'm using a correct authentification key and I don't have AB open on my PC. Can any admin help me out on teamviewer?

EDIT2: After reopening Updater and trying to launch my account about 4 times, account manager crashes AB again.
Click to expand...

Im also having the same problem
 
Review your logs. Did you launch ArcheAge without AB once?
I cant find C:\ArcheAge folder at your PC.
 
Yes, I've done that and it works fine. My AA file is installed in C:\Program Files (x64)\Glyph
 
Yes, I've done that and it works fine. My AA file is installed in C:\Program Files (x64)\Glyph
Click to expand...
Good.
P.s. its not crash. Its some kind of protection, if ab cant get info about AA files - ab will close itself
 
What do you suggest I do? It works on my PC with Windows 8.1 running AB on Windows 7 compatibility, but not my laptop which is Windows 7 :(
 
What do you suggest I do? It works on my PC with Windows 8.1 running AB on Windows 7 compatibility, but not my laptop which is Windows 7
Click to expand...
Close AB.
Run once archeage.
Check that C:\Archeage\Working folder appear.
Run AB. Enter AB settings. Fill na and eu game client path here correclty (same path as you set in Glyph).
And try run acc from acc manager. After this send me logs if something will not work
 
Windows 8.1 Pro 64 Bit

Updated game.
Started it with glyph as Admin and Not-Admin.
Cleaned the logs of AB
Started AB with closed Glyph.
Started Account Manager
"Starting Account"...
AB instantly crashs

Zippyshare.com - ArcheBuddy_10_03_2014_11_50_56.log

There is an C:/Archeage/Working but its just a Linking. My real Archeage is on another partition.
 
Once i login, i choose menu and select account manager but nth show up. please help me resolve this issue. =( using win 8.1
 
There was an update for the game client today. Now the bot team has to change the bot program to run with the new patch, because archebuddy is not supported by trion ;)

Please try later, after the bot is patched also... maybe the new error belongs to the patch problem.
 
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