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Bought Key, It doesn't work...?!

DJayAce

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Joined
Jun 9, 2014
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I just bought a 3 day trial b/c I am most likely going to buy it full after testing it out. I got the key in the email. I copy and paste it and this is the message I get. "Exilebuddy has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.". I also get another message right after saying "There was an error authenicating your key with the server. Please try again later or use a different key. Max Sessions.?

I only have 2 more days to get this resolved, thanks for your support. - Jason

PS: For w/e reason it wont let me upload the log. But the log is very very short.... There are 2 txt files. One that says ' 8120 2014-06-09 16.53 Errors.txt ' (There is no text in this file, its blank). And there's another file named ' 8120 2014-06-09 16.53 ' (The text is pasted bellow)

2014-06-09 21:53:58,799 [1] INFO MainWindow (null) - Exilebuddy Version: 0.1.2157.54
Path: D:\ExileBuddy\Exilebuddy.exe

OS Name: Windows 8
OS Edition: Professional
OS Service Pack:
OS Version: 6.2.9200.0
OS Architecture: x64
 

Attachments

Email support, if its an issue he will get your key reset so you will get to use the 3 days.
 
Email support, if its an issue he will get your key reset so you will get to use the 3 days.

Right I did, he told me to come to the forums, I typed the exact thing above on the email and the support replied saying this.

"Hi

Use our forums http://www.thebuddyforum.com/ for technical support plz.
Open a thread under support issues section providing your log file as attachment and we will check it asap :)

http://www.thebuddyforum.com/honorbuddy-forum/guides/9859-how-attach-your-hb-log-file-pictures.html"

I'm running out of time, would love some help
 
Last edited:
SOLVED. Didn't have all the requirements downloaded. I do now, it opens now. Thanks!
 
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