banned

[gotteshand]

Well today I got this sweet email..

Greetings ######,

This is an automated e-mail to inform you that following our internal audit, your account was permanently suspended due to the violation of chapter 4.06 of our game rules.

You can read more about them on the following page: World of Tanks Game Rules - World of Tanks official forum

Please note that our decision is based on a very thorough investigation and cannot be overturned. Nevertheless, if you still wish to continue to play the game, we can restore access to your account after it has been wiped. This means that all the progress except premium items (time, tanks, shells and consumables) will be deleted.

If you want us to proceed with the account wipe, please contact our customer service department at https://support.worldoftanks.eu/ and ask for the wipe of your gaming account.

We are sorry that we had to take such a hard decision, but please note that our aim is to guarantee fun, fair play and strategic satisfaction to all our players.

Regards,

Wargaming Europe

Customer Service Team

Since I invested about 1200? over the course of the past 10 month I kindly told them via Support ticked that either they unban me or I'll callback all payments made which is possible thanks to the fact that I made all payments via Creditcard and proceeded to kindly explain to them that since most of the GOLD i.e. Money was used to convert EXP to free EXP not getting that Gold used for that as well as skins constitutes plain theft. Gave them ample time to reply (14 days) to make a decision or I will make it for them. Good think that my bank has up to 12 months policy regarding callbacks. I'm looking forward if they decide to keep me banned and loss 1,2k ? or if they are smart.

 

[tanker44]

Well today I got this sweet email..



Since I invested about 1200? over the course of the past 10 month I kindly told them via Support ticked that either they unban me or I'll callback all payments made which is possible thanks to the fact that I made all payments via Creditcard and proceeded to kindly explain to them that since most of the GOLD i.e. Money was used to convert EXP to free EXP not getting that Gold used for that as well as skins constitutes plain theft. Gave them ample time to reply (14 days) to make a decision or I will make it for them. Good think that my bank has up to 12 months policy regarding callbacks. I'm looking forward if they decide to keep me banned and loss 1,2k ? or if they are smart.

but did you bot a lot ??

 

[Minarcae]

Doesent matter if he botted a lot. It just shows that a solution to a few maps is required.... quickly

 

[tanker44]

i mean i always babysit while botting, so my question was if he let it ran unattended, then you SURE will have problems !

 

[gotteshand]

I got allot of rage convos which I told to get hazed but I didn't bot allot about 5-6h a day. Either way its allot of money I'm interested in seeing what they do I mean they cant do shit about it when I make a callback. They could sue but that would never hold up in court. Since its a Russian company I'd be surprised if they didn't want my money

 

[tanker44]

yeah, i am very curious what it in the end will be !

keep us posted please.

 

[gotteshand]

yeah, i am very curious what it in the end will be !

keep us posted please.

Got a reply basically saying haha try it kiddi.. now that I did conflict 8 payments for a total of 420? via paypal suddenly I got a very very angry email threatening to take me to court bla bla bla I had a good one oh man they are so stupid. My reply was as dumb as theirs try it kiddo regarding German law I'm within my rights. Either way I'll make a charge back for the rest later since my bank allows for that to be done online its nice and easy. Gonna take back every ? I spend there. Wouldn't be surprised if I got a more serious reply/email from someone higher up by tomorrow. I guess they really hate losing money.

 

[4arodej]

Hah, hit them hard and update us on the story.

 

[Murklan]

We all had a good laugh on this one.

You can NEVER get a callback once you recieved the items you paid for and used.
Only way for you to even have the slightest chance of getting anything is by dragging them to civil court,
and that will make it far more expensive for you.

By the way, I'm working on Swedbank here in Sweden with these types af callbacks errands.
As a bank, they won't do jackshit about it since they have all the evidence against you.
You don't stand a chance, just leave it and move on.

Well today I got this sweet email..



Since I invested about 1200€ over the course of the past 10 month I kindly told them via Support ticked that either they unban me or I'll callback all payments made which is possible thanks to the fact that I made all payments via Creditcard and proceeded to kindly explain to them that since most of the GOLD i.e. Money was used to convert EXP to free EXP not getting that Gold used for that as well as skins constitutes plain theft. Gave them ample time to reply (14 days) to make a decision or I will make it for them. Good think that my bank has up to 12 months policy regarding callbacks. I'm looking forward if they decide to keep me banned and loss 1,2k € or if they are smart.

 

[CodenameG]

sorry for your loss, it is definitely an interesting situation.

 

[gotteshand]

We all had a good laugh on this one.

You can NEVER get a callback once you recieved the items you paid for and used.
Only way for you to even have the slightest chance of getting anything is by dragging them to civil court,
and that will make it far more expensive for you.

By the way, I'm working on Swedbank here in Sweden with these types af callbacks errands.
As a bank, they won't do jackshit about it since they have all the evidence against you.
You don't stand a chance, just leave it and move on.

Dunno what kind of retard bank you use mine allows me to do charge backs without stating any reason I can do a charge back for any transaction done with my card for any reason I might have to deal with legal consequences for doing a charge back without justification because that equals theft but that's about it.

As for wargaming after tons of support ticket fighting they agreed to lift my ban if I re-call my charge backs so I did and then well nothing happened so phone call to my bank telling them I made a mistake there charge-back was re-initiated. Soon after I got all my money back and a email from wargaming threatening with legal action to which my reply was bring it bitches. Just shows that even Russians are fucking stupid at handling customers.

 

[4arodej]

Dunno what kind of retard bank you use mine allows me to do charge backs without stating any reason I can do a charge back for any transaction done with my card for any reason I might have to deal with legal consequences for doing a charge back without justification because that equals theft but that's about it.

As for wargaming after tons of support ticket fighting they agreed to lift my ban if I re-call my charge backs so I did and then well nothing happened so phone call to my bank telling them I made a mistake there charge-back was re-initiated. Soon after I got all my money back and a email from wargaming threatening with legal action to which my reply was bring it bitches. Just shows that even Russians are fucking stupid at handling customers.

Swedbank is good, I'm its customer myself. Just the guy is probably some low status clerk who never heard of section 75 of the Consumer Credit Act and credit card company chargeback schemes.
About Russians: i'm surprised you say "even Russians". To my knowledge Russians are as bad at customer service as developing nations like Malaysia. Only 20 years past since they even learned what is business Just not quite there yet lol.
I think it's not worth it for them to try and get about a thousand euro from you in court anyway. And the situation is debatable too, they fucked your account, you are not satisfied with the product, and noone even cares about shitty ToS since any nonsense can be written there, and in fact is.

 

[evomac]

They returned your premium tanks which you paid money for. They aren't returning the free xp you converted from botting since you violated ToS. IMO don't do the crime if you don't want to do the time. We all know the risks when botting. It's up to you how you want to chance it. Hate to say it, but WG is in the right here.

 

[Murklan]

Thanks for the laught once again.

Apparently you have no clue about what your telling me and the others.
I suggest you read the Section 75 of the Consumer Credit Act 1974 once again.
He has been using the account and items under some time, and accepted the EULA.

It's always sad to see ppl lose money or items but as evomac says, dont do the crime etc.
I hope that WG won't go through the hassle about gotteshand.

I am also a user of Tankleader (havent gotten it to work on my account since I have 68 tanks in my garage)
and I know the risk by botting.
Use it and you might lose it!

Swedbank is good, I'm its customer myself. Just the guy is probably some low status clerk who never heard of section 75 of the Consumer Credit Act and credit card company chargeback schemes.
About Russians: i'm surprised you say "even Russians". To my knowledge Russians are as bad at customer service as developing nations like Malaysia. Only 20 years past since they even learned what is business Just not quite there yet lol.
I think it's not worth it for them to try and get about a thousand euro from you in court anyway. And the situation is debatable too, they fucked your account, you are not satisfied with the product, and noone even cares about shitty ToS since any nonsense can be written there, and in fact is.

 

[gotteshand]

Thanks for the laught once again.

Apparently you have no clue about what your telling me and the others.
I suggest you read the Section 75 of the Consumer Credit Act 1974 once again.
He has been using the account and items under some time, and accepted the EULA.

It's always sad to see ppl lose money or items but as evomac says, dont do the crime etc.
I hope that WG won't go through the hassle about gotteshand.

I am also a user of Tankleader (havent gotten it to work on my account since I have 68 tanks in my garage)
and I know the risk by botting.
Use it and you might lose it!

Dunno whatever we should take you serious or not 2 posts and both of them pretty retarded. Lemme explain it to you my bank / credit-card company cares about its customers i.e. me and not some random corporation EULA which by the way does not hold any value at all since most of whats written there is null and void anyway. That means what ever you agreed to some corporations EULA or not has no impact of your ability to do a charge back. For them to keep my money they'd have to prove in a court of law that I actually broke their EULA and even then its thin very very thin. So telling people they can't do charge-backs after being banned is kind of like something a wargamging fan or employee might do. Because sure as hell you can. And about usage of bots well I'm fine with getting banned what I was not fine with was them keeping 1439,95? for goods I bought in said game sure they offered to reset the account allowing me to keep my 8 premium tanks but most of that money went into converting EXP to FREE exp and in skins as well so agreeing to that simply was not an option. So I choose another option taking back all my money but losing my account which I'm perfectly fine with. Whatever you argue about legal implications of what I did it that would be up for the court to decide if they choose to take it there.