Well keep in mind that the 5 minute estimate is for the last game that actually happened, its not actually an average. Like when I leave my bot overnight, it says estimated wait time: 11 min. Whereas the actually wait time is over 7 hours
Outta curiosity, what time is it for you when you're trying to get in? I find that on weekdays AV only happens between 4PM and 9/10PM, when kids are home from school and still awake