Authentication Failed

[Mnasty]

It keeps saying authentication failed not matter what I try if u could help I would greatly appreciate it :]

 

[chinajade]

Hi, Mnasty,

Welcome aboard, and many thanks for the log.

[06E0:1518][2015-01-17T15:14:22]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[06E0:1518][2015-01-17T15:14:22]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[06E0:1518][2015-01-17T15:14:22]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86​

This is a problem with your operating system configuration. This article should help you resolve the issue:

BosslandGmbH:HelpDesk:Missing Dependencies​

In the future, please open a new thread in the Support forum. They will need a log that illustrates whatever issue you are having.

Ref: [Guide] How to attach your log​

We're closing this thread. For future (or continued) problems, please follow up to the Support forum.

cheers,
chinajade