Auth Portal Missing Key

[Garyhartmann]

Okay, now - first off i'd just like to mention that I've already sent a message to HBs support email,
but it seems like there's a lot of business at the moment. Therefor, i figured i'd just put this thread up, in hope that someone is experiencing the same and can share some insight.
Essentially, i've been a HB user for many years, - on and off. I have a lifetime subscription.
Today i tried logging in, and i got the "Invalid serial key, use the key sent to your email.." message.
There's no key in my email, nor does a key appear on my Auth page. What gives?
Whats the next step?

 

[Garretconley]

Im having the same issue ^ Would love to know why as well

 

[Garyhartmann]

Got an email letting me know something quite obvious i should have figured out myself.
For people with a problem alike my own, log in on the buddy Auth portal with your HB username(Starting with HB---) and password,
not your HB forum user, - i'm an idiot.

 

[Tony]

http://www.thebuddyforum.com/buddy-...e-based-login-disabled-old-shop-users-hb.html