[ANSWERED] Bot Key Email problem

[wubs]

Hey there Support im wondering if there is a way to swap my key to another email as ive lost all details the the email linked to my key and there is no why of getting back the email if not will i have to purchase another key?

 

[chinajade]

Hi, Wubs,

For issues like this, you'll need to contact the Bossland GmbH 'front office' and explain the problem to them. The forum staff does not have access to user account information, or the tools to assist in this matter.

The front office will need you to prove you are the owner of the keys by producting the TransactionId and the email address used to make the original purchase.

cheers,
chinajade

 

[wubs]

Hi, Wubs,

For issues like this, you'll need to contact the Bossland GmbH 'front office' and explain the problem to them. The forum staff does not have access to user account information, or the tools to assist in this matter.

The front office will need you to prove you are the owner of the keys by producting the TransactionId and the email address used to make the original purchase.

cheers,
chinajade

thanks for the reply chinajade ill get intouch with them