When i got banned i said
I am assuming i got hacked I received a banned notice
I came back from not playing for awhile and used a 7 day free pass i played very briefly and then haven't touched it since and i finally have some free time now so i was going to re activate my account when I saw i am banned. So I looked through my email and saw a notice on the 17th that i had a 72 hour suspension for exploiting/hacking? and I am banned... I have had my account hacked a few times but never banned I have had this account 6 years or so.
I would really hate to lose all that time playing.
Thanks
They replied with
Hello Josh,
Thank you for sending the information. Your Wow account has be reopened and the password for your Battle.net account has been reset.
Since the password reset email will be coming from
[email protected], please ensure that any email filters are set up to accept this message. If you cannot locate the email you should check any spam or junk folders in case the message has been filtered out.
Account compromises can occur when a player shares login information with an unauthorized third party or plays on a computer that has a virus, Trojan, or keylogger. We recommend you read over and apply the following tips prior to logging into the account again in order to protect the account in the future:
- Security Checklist:
Security Checklist - Account Security - Battle.net
- Types of Account Thefts:
Types of Account Thefts - Account Security - Battle.net
- Account and Computer Security:
Blizzard Support
- What to do if the Account Has Been Compromised:
Blizzard Support
- Account Security and Recovery FAQ:
Blizzard Support
- Email Address Security:
Blizzard Support
Add your own Battle.net authenticator to the account and receive an exclusive Corehound pet! This is an optional security device that can help prevent unauthorized account access. For more information about how the authenticator works or how to add one to an account, please visit the Battle.net Authenticator FAQ at
Blizzard Support.
If you have additional questions or concerns, please reply to this email. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at
Blizzard Support.
Ciro E.
ATS Representative