771 always stop at Logging in... cannot run HB normally

[teddyformat]

It's already happened about two days both 770 and 771 all stop at logging in... step.
Just like follow:

Honorbuddy v2.5.13042.771 started.
Logging in...
T: 52472930012314XXX59 H: 83748XXXX

Always like this and never donext step.

By the way I a Chinese uesr of your products, I have changed my DNS, reinstall HB, disable buddy store also buy a shadowscoks to use the US connect all failed.

Please give me a solution how can I use HB as well as before.

Thank you very much.

Keep waitting online...

 

[frosticus]

delete your setting file and retry.

 

[teddyformat]

still failed,

 

[teddyformat]

I think it may not connect your server, it never going to next step only show me logging in...

 

[Tony]

use support issues section plz

closed